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HP Scitex FB10000 Industrial Printer Geffen TS Error 66007

Summary

This comprehensive technical manual provides step-by-step guides for diagnosing and resolving critical cyan ink level sensor errors in automated marking systems. It serves as an essential resource for field service engineers and maintenance technicians. The guide covers systematic troubleshooting paths for common failures, including non-operational pumps, clogged tubing (Moby), inaccurate floater sensors, electrical wiring faults, and faulty B&R control modules. Following these detailed procedures ensures efficient root-cause analysis and system restoration.

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Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting

FB10000 Error Messages Troubleshooting Error ID: 66007: IDS - Critical ink level in the Cyan main tank Error Severity: Critical Possible Causes • The color ink pump is not working

• The Moby of the ink container is clogged • The Main tank floater sensor is faulty

Troubleshooting Flowchart

• The wiring to the B&R Module is disconnected • The B&R module is faulty

Page Summary Contents For HP Scitex FB10000 Industrial Printer Geffen TS Error 66007

Page 1 Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting FB10000 Error Messages Troubleshooting Error ID: 66007: IDS - Critical ink level in the Cyan main...
Page 2 Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting Flow chart Troubleshooting Flowchart
Page 3 Error ID: 66007: IDS - Critical ink level in the Cyan main tank Flow chart FB10000 Error Messages Troubleshooting Recommended Actions The color ink pump is not working 1. Open Control Tools and activa...
Page 4 Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting Flow chart MM4331 – 1MM2 Pump Module location in the B&R array 3. If the connectivity along t...
Page 5 Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting Flow chart The Moby of the ink container is clogged 1. Check if the Moby is clogged. 2. If clogge...
Page 6 Error ID: 66007: IDS - Critical ink level in the Cyan main tank Flow chart FB10000 Error Messages Troubleshooting The B&R module is faulty Note: Each B&R control module comprises three compone...
Page 7 Flow chart Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting The diagram below shows the floater sensor and the cable connecting the floater sensor...
Page 8 Error ID: 66007: IDS - Critical ink level in the Cyan main tank FB10000 Error Messages Troubleshooting Flow chart Floater sensor Cable between floater sensor and B&R module

Manual Details

Brand HP
Pages 8
File Size 623.72 KB
Published June 16, 2026
5 views

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Frequently Asked Questions

What are the initial steps if I receive 'Error ID: 66007' regarding critical Cyan ink level?

Check the color ink pump by activating it in Control Tools (auto/manual). If that is okay, suspect a clogged Moby or a faulty floater sensor.

If the problem isn't the pump and the floater sensor seems functional, what could be the cause?

The next possible causes include a clog on the Cyan ink container’s Moby or that the B&R module itself is faulty.

What does a red indicator reading from the cyan floater sensor mean?

A Red status indicates either that the floater is mechanically down (monitoring a Minimum state) or that the sensor is simply faulty and disconnected.

What steps are needed to replace the B&R control module (BU)?

Turn off power, unplug the Terminal Block (TB), pull the old Bus Unit (BU), plug in the new BU, reconnect the TB, and then restart the machine for configuration.