Letter of Volatility for Dell S2815dn, H815dw, and S2810dn Owners' Manual, User Guide
Summary
Statement of Volatility for Dell Cloud Multifunction Printer H815dw, Smart Multifunction Printer S2815dn, and Smart Printer S2810dn. Volatile components include 1024 MB DDR3-SDRAM and drum/fuser latent images. Non-volatile components include EEPROM for firmware, FLASH for fax data, and optional hard disk for secure print jobs. Targets security-conscious organizations requiring data sanitization compliance.
Page 1 Text Content
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Statement of Volatility - Dell Cloud and Color Laser Printers
Dell Cloud Multifunction Printer | H815dw Dell Smart Multifunction Printer | S2815dn Dell Smart Printer | S2810dn
To Whom It May Concern
1. Dell Cloud and Color Printers contain both volatile and non-volatile (NV) components. Volatile components lose their data immediately upon removal of power from the component. Non-volatile components continue to retain their data even after the power has been removed from the components.
Remarks
Memory Volatile / User
Application Non-Volatile Memory Size Memory Type Data
User data is not stored in
Firmware, Usage Statistics,
EEPROM.
Configuration NA EEPROM Non-Volatile No Running Code NA FLASH Non-Volatile Yes Fax data stored in FLASH.
Stored print job stored in
Base Memory 1024 MB DDR3-SDRAM Volatile Yes DDR3-SDRAM Optional Memory NA DDR3-SDRAM Volatile No
Last print job latent image from user overwritten with next print
Drum NA NA Volatile Yes job.
Print job and user data remains as photogene on the surface of the
Fuser NA NA Volatile Yes fuser roll.
Secure print job stays on hard disk;
Hard Disk NA NA Non-Volatile NA periodic force erase available
Note: Flash memory may be used and contains no user data. EEROM may be used and contains no user data. User Data utilized by memory type.
All other components on the motherboard will lose data once power is removed from the system. Primary power loss (unplugging the power cord) will cause user data on the memory to be lost.
2. All Dell mono and color laser printers do not have to print any blanks pages to address any security concerns regarding the transfer rollers retaining the image of the job after printing.
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Page Summary Contents For Letter of Volatility for Dell S2815dn, H815dw, and S2810dn Owners' Manual, User Guide
Manual Details
| Brand | Dell |
|---|---|
| Pages | 1 |
| File Size | 27.10 KB |
| Published | June 27, 2026 |
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Frequently Asked Questions
What kind of data is stored in non-volatile memory?
Non-volatile components retain data even after power removal; this includes usage statistics, firmware, and fax data stored in FLASH.
Will the system lose print job data if I unplug it?
Yes, primary power loss will cause user data on the memory to be lost. However, secure print jobs stay on a hard disk which is non-volatile.
Can I remove temporary printer memory and lose my settings?
Volatile components lose their data immediately upon removal of power. The configuration is stored in NV EEPROM, which is non-volatile.
Do these printers require printing blank pages for security?
No, all Dell mono and color laser printers do not have to print any blank pages to address security concerns regarding image retention.