Page 1
Dell Thunderbolt Dock TB16 User Guide
Page 2
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
Page 3
Contents 1 Introduction....................................................................................................................................................4 2 Package Contents ...........
Page 4
Introduction The Dell Thunderbolt Dock TB16 is a device that links all your electronic devices to your laptop computer using Thunderbolt 3 (Type-C) cable interface. When you connect the laptop to the ...
Page 5
Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something i...
Page 6
Safety, Environmental, and Regulatory Information Package Contents
Page 7
Hardware Requirements Before using the docking station, ensure that your laptop or PC has a Thunderbolt 3 (Type-C) port. Hardware Requirements 7
Page 8
Identifying Parts and Features Figure 1. Identifying Parts and Features — Front Audio headset port USB 3.0 port with Power Share USB 3.0 port Power Adapter LED Indicator Sleep/Wake up/Power button IMP...
Page 9
Figure 2. Identifying Parts and Features — Back Kensington Lock slot USB 2.0 port HDMI port USB 3.0 port Display Port (Mini and Full) Line-out VGA port Power connector Network connector (RJ-45) Identi...
Page 10
Important Information You must update your computer’s BIOS and the Dell Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS ve...
Page 11
Quick Setup of Hardware 1 Update your system's BIOS and drivers from www.dell.com/support/drivers 2 Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power inp...
Page 12
3 Connect the Thunderbolt 3 (Type-C) connector to the computer. Figure 4. Connecting the Thunderbolt 3 (Type-C) connector NOTE: On TB16-supported Dell computers, connecting the Thunderbolt 3 (Type-C) ...
Page 13
Thunderbolt Settings and Security Options Thunderbolt Driver Setting 1 Connect the Thunderbolt Device to the system. The Thunderbolt icon appears in the system tray. 2 An Authentication window pops up...
Page 14
4 Right click on the Thunderbolt Icon to view Thunderbolt Settings. Thunderbolt Settings and Security Options
Page 15
5 Click Details to view (Thunderbolt driver/firmware) version details Thunderbolt Settings and Security Options
Page 16
Thunderbolt Configuration If Dell BIOS is used in your system, you may find below Control options in Thunderbolt™ Configuration page in your BIOS Setup: Enable Thunderbolt™ Technology Support (Enabled...
Page 17
Thunderbolt Security The settings below configure the Thunderbolt™ adapter security settings within the operating system. Security Levels are not applicable or enforced in the Pre-boot environment. No...
Page 18
Setup of External Monitors Updating the graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, i...
Page 19
4 Click Display. Setup of External Monitors
Page 20
5 Click Display and select Multiple Displays. Setup of External Monitors
Page 21
6 Select your preferred Display Mode. 7 Select and arrange your displays to your preferred style and then click Apply for the changes to take effect. Setup of External Monitors
Page 22
Display Resolution Table Table 1. Display Resolution Table Single Display (maximum Dual Display (maximum Triple Display (maximum Quad Display (maximum resolution) resolution) resolution) resolution) *...
Page 23
Technical specifications Topics: LED Status Indicators Docking Specifications Input/Output (I/O) Connectors LED Status Indicators Power Adapter LED Table 2. Power Adapter LED indicator State LED Behav...
Page 24
Docking Specifications Standard Thunderbolt 3 (Type-C) Video Ports mini Display Port x 1 (supports DP 1.2) Display Port x 1 HDMI x 1 (supports HDMI 1.4a) VGA Port x 1 Thunderbolt 3 (Type-C) port Audio...
Page 25
Environmental Characteristics Temperature Operating: 0 °C to 35 °C Non-operating: Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating: 10% to 80% ...
Page 26
Input/Output (I/O) Connectors The Dell Thunderbolt Dock TB16 has the below I/O connectors: Video Ports mini Display Port x 1 Display Port x 1 HDMI x 1 VGA x 1 Thunderbolt 3 (Type-C) x 1 Input/Output P...
Page 27
Removing the Thunderbolt 3 (Type-C) Cable The Dell Thunderbolt Dock TB16 is shipped with the Thunderbolt 3 (Type-C) cable attached. To remove/change the cable, follow these steps: 1 Turn over the dock...
Page 28
2 Peel back the rubber safety shield as shown. Removing the Thunderbolt 3 (Type-C) Cable
Page 29
3 Remove the two M2.5 x 5 screws. Removing the Thunderbolt 3 (Type-C) Cable 29
Page 30
4 Lift and remove the metal cable bracket. Removing the Thunderbolt 3 (Type-C) Cable
Page 31
5 Pull out the USB Type-C cable from its connector inside the docking station. Removing the Thunderbolt 3 (Type-C) Cable 31
Page 32
Frequently asked questions The fan is not working after connecting with the system. The fan is triggered by temperature. The dock fan will not rotate until the dock is hot enough to trigger a thermal ...
Page 33
Frequently asked questions
Page 34
Troubleshooting the Dell Thunderbolt Dock TB16 Symptoms and Solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition Ensure that the latest BIOS and drivers f...
Page 35
Symptoms Suggested solutions Open the Intel HD Graphics Control Panel and go to Multiple Displays control to set the display to the extended mode. 4. The audio connector is not functioning or there is...
Page 36
Symptoms Suggested solutions 9. USB port has no function in a pre-OS environment. If your BIOS has an USB/Thunderbolt Configuration page, please make sure the following options are checked: 1. Enable ...
Page 37
Getting help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provid...