Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC User Guide
Summary
User guide for Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC, covering hardware setup, package contents, and system requirements. Details Thunderbolt settings and security configuration options, driver installation procedures, and troubleshooting steps. Explains dock features including multiple display support, USB device connectivity, and network interface capabilities. Targeted at professional workstation users connecting Dell Precision mobile workstations to desktop peripherals and external displays.
Page 1 Text Content
Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC User Guide
Page Summary Contents For Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC User Guide
Page 1
Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC User Guide
Page 2
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
Page 3
Contents 1 Introduction....................................................................................................................................................4 2 Package Contents ...........
Page 4
Introduction The Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC is a device that links all your electronic devices to your laptop computer using a dual Thunderbolt 3 (Type-C) cable interfa...
Page 5
Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something i...
Page 6
Safety, Environmental, and Regulatory Information (SERI) Package Contents
Page 7
Hardware Requirements The Dell Precision Dual USB Type-C Thunderbolt 3 Dock - TB18DC is designed for use only with the Dell Precision 7000 Series laptops (7730/7530) with dual Thunderbolt 3 ports. Har...
Page 8
Identifying Parts and Features Figure 1. Identifying Parts and Features — Front Audio headset port USB 3.0 port with Power Share USB 3.0 port Power Adapter LED Indicator Sleep/Wake up/Power button IMP...
Page 9
Figure 2. Identifying Parts and Features — Back Kensington Lock slot USB 2.0 port HDMI port USB 3.0 port Display Port (Mini and Full) Line-out VGA port Power connector Network connector (RJ-45) Identi...
Page 10
Important Information You must update your computer’s BIOS and the Dell Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS ve...
Page 11
Quick Setup of Hardware 1 Update your laptop's BIOS from www.dell.com/support/drivers 2 Update the laptop's and dock's drivers from www.dell.com/support/drivers 3 Connect the AC adapter to a power out...
Page 12
Figure 3. Connecting the AC Adapter Quick Setup of Hardware
Page 13
4 Connect the Thunderbolt 3 (Type-C) connector to the computer. Figure 4. Connecting the Thunderbolt 3 (Type-C) connector NOTE: On TB18DC-supported Dell computers, connecting the Thunderbolt 3 (Type-C...
Page 14
Thunderbolt Settings and Security Options Thunderbolt Driver Setting 1 Connect the Thunderbolt Device to the system. The Thunderbolt icon appears in the system tray. 2 An Authentication window pops up...
Page 15
4 Right click on the Thunderbolt Icon to view Thunderbolt Settings. Thunderbolt Settings and Security Options
Page 16
5 Click Details to view (Thunderbolt driver/firmware) version details Thunderbolt Settings and Security Options
Page 17
Thunderbolt Configuration If Dell BIOS is used in your system, you may find below Control options in Thunderbolt Configuration page in your BIOS Setup: Enable Thunderbolt Technology Support (Enabled b...
Page 18
Thunderbolt Security The settings below configure the Thunderbolt adapter security settings within the operating system. Security Levels are not applicable or enforced in the Pre-boot environment. No ...
Page 19
Setup of External Monitors Updating the graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, i...
Page 20
4 Click Display. Setup of External Monitors
Page 21
5 Click Display and select Multiple Displays. Setup of External Monitors
Page 22
6 Select your preferred Display Mode. 7 Select and arrange your displays to your preferred style and then click Apply for the changes to take effect. Setup of External Monitors
Page 23
Display Resolution Table Table 1. Display Resolution Table Single Display (maximum Dual Display (maximum Triple Display (maximum Quad Display (maximum resolution) resolution) resolution) resolution) *...
Page 24
Technical specifications LED Status Indicators Power Adapter LED Table 2. Power Adapter LED indicator State LED Behavior Power Adapter is plugged into wall socket Solid White Cable LED Table 3. Cable ...
Page 25
Docking Specifications Standard Thunderbolt 3 (Type-C) Video Ports mini Display Port x 1 (supports DP 1.2) Display Port x 1 HDMI x 1 (supports HDMI 1.4a) VGA Port x 1 Thunderbolt 3 (Type-C) port Audio...
Page 26
Environmental Characteristics Temperature Operating: 0 °C to 35 °C Non-operating: Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating: 10% to 80% ...
Page 27
Input/Output (I/O) Connectors The Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC has the below I/O connectors: Video Ports mini Display Port x 1 Display Port x 1 HDMI x 1 VGA x 1 Thunderbolt...
Page 28
Frequently asked questions The fan is not working after connecting with the system. The fan is triggered by temperature. The dock fan will not rotate until the dock is hot enough to trigger a thermal ...
Page 29
Frequently asked questions
Page 30
Troubleshooting the Dell Precision Dual USB Type-C Thunderbolt 3 Dock-TB18DC Symptoms and Solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition Ensure that...
Page 31
Symptoms Suggested solutions 3. The video on the attached monitor is not displaying as an Ensure that the Intel HD Graphics driver is installed in the Extended Monitor. Windows Device Manager. Open th...
Page 32
Symptoms Suggested solutions 9. USB port has no function in a pre-OS environment. If your BIOS has an USB/Thunderbolt Configuration page, please make sure the following options are checked: 1. Enable ...
Page 33
Symptoms Suggested solutions 17. When system or dock is moved the cable LED turns off. Avoid moving the system/dock when the docking cable is connected to the system. Troubleshooting the Dell Precisio...
Page 34
Getting help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provid...
Manual Details
| Brand | Dell |
|---|---|
| Pages | 34 |
| File Size | 3.83 MB |
| Published | June 26, 2026 |
5 views
Enter the captcha to get the download link:
Frequently Asked Questions
How do I perform initial power cycling if connection issues occur?
First, disconnect the Type-C cable and remove the power adapter. Then, connect the power adapter before attaching the Type-C cable to the computer.
What should I do if the 'docking connector has become unseated' message appears?
Disconnect the docking cable from the system, wait 15 seconds or more, and then dock it again.
How is the maximum power requirement handled?
If your computer requires over 130W power input, you must connect a dedicated power adapter for it to operate at full performance.