# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Dell OpenManage Integration Version 1.4 with ServiceNow Security Configuration Guide

Summary

Designed for security administrators managing ServiceNow environments, this guide provides comprehensive documentation for Dell OpenManage Integration with ServiceNow (OMISNOW). It details critical functions and capabilities, including robust authentication methods, user credential management, network configuration, and advanced data encryption across SNOW CMDB. This manual walks through deployment models and granular security controls—from signature verification to secure communication channels—ensuring users can maintain the highest level of system integrity and compliance.

📄 Preview 📖 Table of Contents Contents PAGE OF 12

Page 1 Text Content

Dell Open Manage Integration Version 1.4 with Service Now Security Configuration Guide

July 2022 Rev. A00

Page Summary Contents For Dell OpenManage Integration Version 1.4 with ServiceNow Security Configuration Guide

Page 1 Dell Open Manage Integration Version 1.4 with Service Now Security Configuration Guide July 2022 Rev. A00
Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
Page 3 Contents Figures..........................................................................................................................................4 Tables.........................................
Page 4 Figures Security Controls Map.............................................................................................................................................. Figures
Page 5 Tables Revision History..........................................................................................................................................................6 Required user privile...
Page 6 PREFACE As part of an effort to improve its product lines, Dell periodically releases revisions of its software and hardware. Some functions that are described in this document might not be supported ...
Page 7 Deployment models Open Manage Enterprise Integration for Service Now is an application that is imported into Service Now Saa S instance which uses the MID Server (Management Instrument and Discovery) ...
Page 8 Product and subsystem security Topics: Security controls map Authentication Login security settings Network security Data security Signature file verification Security controls map The following figur...
Page 9 Required user privileges Service Now provides the following roles: ITIL administrator role. ITIL role. Ensure that appropriate roles and privileges are assigned to the Service Now users to use the Del...
Page 10 Table 2. Required user privileges (continued) Open Manage Service Now Open Manage Integration with Open Manage Integration with Integration with Administrator ITIL Admin ITIL Service Now features Plug...
Page 11 Table 2. Required user privileges (continued) Open Manage Service Now Open Manage Integration with Open Manage Integration with Integration with Administrator ITIL Admin ITIL Service Now features View...
Page 12 Data security The monitoring data is fetched from Open Manage Enterprise, and the data is stored in SNOW CMDB. Data is secured by SNOW. The Open Manage Enterprise , Support Assist Enterprise, and Secu...

Manual Details

Brand Integration
Pages 12
File Size 143.39 KB
Published May 29, 2026
78 views

Enter the captcha to get the download link:

captcha

Frequently Asked Questions

What communication ports are used by OMISNOW?

HTTPS is used on port 443 for the communication channel.

How is data integrity verified during updates?

Signature file verification uses GPG to check the integrity of the update set xml file using a downloaded public key.

Where is monitoring data stored after fetching?

The monitoring data fetched from OpenManage Enterprise and SupportAssist Enterprise is stored in the SNOW CMDB.

What security measure protects data moving through OMISNOW?

Data that is traveling (in transit) through OMISNOW is secured using HTTPS.