Dell SupportAssist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes
Summary
Release notes for Dell SupportAssist Enterprise version 1.2.1 with Device Configuration version 1.2.2 (February 2018), documenting known issues for this automated technical support application that monitors Dell server, storage, and networking devices. SupportAssist proactively detects hardware issues, automatically opens support cases with Dell Technical Support, and securely transmits troubleshooting data. This recommended update includes feature enhancements for system software compatibility
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Support Assist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes
February 2018
Page Summary Contents For Dell SupportAssist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes
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Support Assist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes February 2018
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Topics: Support Assist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes Support Assist Enterprise Version 1.2.1 with Device Configuration 1.2.2 Release Notes This document descri...
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If Support Assist Enterprise version 1.2.1 is installed, an Update Available notification banner is displayed for Device Configuration 1.2.2. To update to Device Configuration 1.2.2, click Update Now....
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Windows operating systems: Microsoft Windows Server 2008 R2 SP1 Standard, Enterprise, and Datacenter Windows Server 2012 R2 Standard and Datacenter Windows Server 2012 Standard, Essentials, and Datace...
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Known issues Issue 1 Description: When Support Assist Enterprise is installed on a virtual machine of an ESXi host, the Support Assist Enterprise services do not start automatically in the following s...
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Issue 13 Description: When you run a collection on a Server with a Windows operating system, at times you may find some sections missing resulting in the collection not being successful. Resolution: R...
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the Debian operating system.[SAE-9146] Resolution: Ensure that the ethtool package is installed on the system. Issue 25 Description: Installation of Support Assist Enterprise on Debian operating syste...
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Issue 36 Description: SATA Controller information is not available on collections from servers where SATA hard-drives are directly connected to the SATA controller. [SAE-7732] Resolution: None Issue 3...
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- Support Assist EULA has not been accepted on the device. Resolution: None Issue 49 Description: For Brocade-M6505 devices, the Software Version attribute is not displayed accurately on the Devices O...
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Minimum requirements Software requirements: Operating System — The server on which you want to install Support Assist must be running one of the following operating systems. NOTE: Support Assist can b...
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The following table provides a summary of the minimum hardware requirements on the server where you want to install Support Assist Enterprise. Table 1. Hardware requirements for installing and using S...
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Network requirements The following are the network requirements on the local system (the server where Support Assist Enterprise is installed) and remote devices. Internet connection — standard 1 Gb E ...
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Table 4. Network port requirements on the local system (continued) Port Direction Usage Out For Dell Open Manage Server Administrator (OMSA) communication In For opening Support Assist Enterprise secu...
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Table 5. Network port requirements on remote devices (continued) Device Type Port Usage Solution For adding a Web-Scale Converged Appliance and to collect system information Installation Instructions ...
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NOTE: You can access Support Assist Enterprise from a remote system only if port 5700 is open on the network. Log in to the local system and access the following web address using a web browser: https...
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Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales...
Manual Details
| Brand | Dell |
|---|---|
| Pages | 16 |
| File Size | 144.29 KB |
| Published | June 15, 2026 |
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