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Service Manual - C2722DE Version: 01 Date: 2021/10/30
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1. Important Safety Notice Product Announcement: This product is certificated to meet Ro HS ! To ensure using a proper screwdriver, follow the Directive and Lead-Free produced definition. torque and f...
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2. Exploded view diagram with list of items Item Description Q'ty Remark 1 1 Front Trim Panel Speaker Cover 4 1 Middle Frame Speaker For EMEA Only, not for Power BD other regions Webcam Module 1 7 8 1...
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3. Wiring Connectivity Diagram
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4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable.
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4. How to connect and disconnect power cable/ connectivity cable
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4. How to connect and disconnect power cable/ connectivity cable
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5. Disassembly and Assembly Procedures NOTE: Lift the rear cover up carefully. Disconnect the This “Disassembly and Assembly Procedures” is for EMEA only, joystick key cable and two USB cables from th...
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5. Disassembly and Assembly Procedures Disconnect the touch cable from the board, then tear S7 off 2pcs conductive tapes and 2pcs aluminum foils for releasing the cables. Disconnect the LED cable, cam...
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5. Disassembly and Assembly Procedures Tear off the camera glass and tape of the camera Lift up and take away the middle bezel, then put it on connective cable, then use a Philips-head a cushion foam....
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5. Disassembly and Assembly Procedures Disassemble the front bezel with the panel module, S17 then remove the front bezel. Remove the Mylar tape from the hooks of the S18 bracket. Use a Philips-head s...
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5. Disassembly and Assembly Procedures 5.2 Assembly Procedures: Place a bracket chassis base on a protective S1 cushion, then stick 7pcs Silicon sheets on the positions as the picture below shown. Tak...
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5. Disassembly and Assembly Procedures Take 1pcs LED board and 1pcs middle bezel, then put the middle bezel into a fixture jip to fix the middle bezel. Tear off the release paper on the back of the S7...
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5. Disassembly and Assembly Procedures Locate the assembled camera unit into the pins of middle bezel, then take 1pcs camera board to assemble with the camera unit, then use a Philips- S13 head screwd...
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5. Disassembly and Assembly Procedures Take a pair of speakers to locate the probers of the middle bezel, then locate the speakers’ cable to the S16 hooks of the middle bezel, and then connect the spe...
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5. Disassembly and Assembly Procedures Use a Philips-head screwdriver to tighten 4pcs screws for locking the rear cover with the unit. Stick S22 two pieces of label on the specific positions. (No.1~4 ...
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6. Trouble Shooting Instructions Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly co...
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6. Trouble Shooting Instructions Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with yo...
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6. Trouble Shooting Instructions Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What You Possible...
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6. Trouble Shooting Instructions Common What You Possible Solutions Symptoms Experience Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Del...
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6. Trouble Shooting Instructions Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on...
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6. Trouble Shooting Instructions Problem What you Possible solutions experience No charging No charging • Verify if the device can support one of 5 V/9 when using V/15 V/20 V charging profiles. USB Ty...
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6. Trouble Shooting Instructions Problem What you Possible solutions experience Monitor Monitor Use Microsoft Teams® App to perform the below buttons (Mute buttons (Mute tasks: / Volume down / Volume ...
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6. Trouble Shooting Instructions Problem What you Possible solutions experience Ethernet port Ethernet port Change the LAN Controller Power Saving from (RJ45) cannot (RJ45) cannot Enable to Disable co...
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6. Trouble Shooting Instructions Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is tur...