BlackBerry Desktop Software User Guide
Summary
This comprehensive guide for the BlackBerry Desktop Software teaches users how to fully integrate and manage their devices. It provides step-by-step instructions on Bluetooth connectivity, device activation with BlackBerry Enterprise Server, synchronization of organizer data, and routine maintenance. Readers will learn essential functions like backing up and restoring device data, resetting settings, managing tasks, and troubleshooting common operational issues for seamless mobile management.
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Black Berry Desktop Software
Version: 6.0.0
User Guide
Page Summary Contents For BlackBerry Desktop Software User Guide
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Black Berry Desktop Software Version: 6.0.0 User Guide
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SWD-1236316-0902124719-001
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Contents Basics............................................................................................................................................................................................
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Set up your Mobile Internet settings.......................................................................................................................................................................
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User Guide Basics Basics About the Black Berry Desktop Software The Black Berry® Desktop Software is designed to link the content and applications on your Black Berry device with your computer. You ca...
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User Guide Basics 6. To start certain tasks automatically each time that you connect your device, do any of the following: To back up your device data and settings, select the Back up my device check ...
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User Guide Basics Activate your device with Black Berry Enterprise Server for IBM Lotus Domino If your Black Berry® device is associated with a Black Berry® Enterprise Server, you can activate your de...
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User Guide Basics If your device is paired with your computer, in the Bluetooth® Devices window, click your device. Click OK. If your device is not paired with your computer, click Add. Click a device...
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User Guide Basics To create a backup file for your device data, select the Back up data before deleting check box. To encrypt the backup file, select the Encrypt backup file check box. Type a password...
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User Guide Basics Troubleshooting: Basics My computer does not detect my device Try the following actions: If you are trying to connect your Black Berry® device to your computer using a USB cable, ver...
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User Guide Backup and restore Backup and restore About backing up and restoring data You can back up and restore most of the data on your Black Berry® device, including messages, organizer data, fonts...
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User Guide Backup and restore CAUTION: When you restore data to your Black Berry® device, all files that are stored on your device are deleted before the backup file is restored. 1. Connect your devic...
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User Guide Sychronization Sychronization About synchronizing your organizer data You can synchronize your organizer data between your Black Berry® device and your computer to keep the data the same in...
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User Guide Sychronization Synchronize your organizer data, 12 Set up organizer data synchronization 1. Connect your Black Berry® device to your computer. 2. In the Black Berry® Desktop Software, click...
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User Guide Sychronization Troubleshooting: Synchronization I receive a message that my default services have changed When you synchronize your organizer data using the Black Berry® Desktop Software, y...
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User Guide Sychronization If your device is running Black Berry® Device Software 5.0.1 and earlier, go to Options > Advanced Options > Default Services. If your device is running Black Berry Dev...
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User Guide Sychronization If you do not want data that is cut off to replace existing data during synchronization, in the Black Berry® Desktop Software, click Organizer > Configure settings. Highli...
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User Guide Applications Applications About applications Applications help you get the most benefit, value, and fun out of your Black Berry® device. When your device is connected to your computer, the ...
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User Guide Applications 4. Click Apply. Related topics Add, update, or delete applications on your device, 16 Update your Black Berry Device Software You might want to update your Black Berry® Device ...
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User Guide Applications 3. On the General tab, select the Yes, email me when updates are available check box. 4. Type your email address. 5. Click OK. To stop receiving the notifications, clear the Ye...
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User Guide Switch devices Switch devices About switching your device If you want to start using a new Black Berry® device, you can use the Black Berry® Desktop Software to switch to the new device. Yo...
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User Guide Mobile Internet Mobile Internet About Mobile Internet Depending on your wireless service provider, you can use your Black Berry® device as a modem by connecting it to your computer with a U...
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User Guide Mobile Internet 3. Click Connect. To end the connection, click your Internet connection status. If the Black Berry Desktop Software is already closed, you can also end the connection by cli...
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User Guide Media Media About media You can manage your media files–music, pictures, and videos–between your Black Berry® device and your computer. You can import your pictures and videos from your dev...
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User Guide Media Media type Supported file types Videos File extensions: .mpeg .mp4 .3gp .mov .avi .wmv .m4v .mp2 .mpg File formats: AVC1 Div X H.263 H.264 MPEG MPEG-4 WMV (8, 9 10) Xvid Audio formats...
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User Guide Media You can synchronize specific i Tunes playlists and Windows Media® Player playlists to your device or a random selection of your songs that are not in a playlist. The number of your so...
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User Guide Media If your pictures are in a folder that is not listed, click Add folder. Find the folder and click OK. Select the check box beside the newly added folder. 5. If you want to keep your pi...
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User Guide Media Import your videos from your device to your computer When you connect your Black Berry® device to your computer, you can import any new videos that are on your device to your computer...
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User Guide Media Troubleshooting: Media Some of my media files did not synchronize to my device Try the following actions: Verify that your media card or Black Berry® device has enough available stora...
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User Guide Media Error messages Exceeded available storage This message appears when there is not enough storage on your media card or Black Berry® device for your media files that you selected to syn...
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User Guide Wi-Fi music sync Wi-Fi music sync About Wi-Fi music sync You can use Wi-Fi® music sync on your Black Berry® device to browse songs and playlists that are in your Windows Media® Player libra...
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User Guide Wi-Fi music sync Install Wi-Fi music sync on your device If you did not install Wi-Fi® music sync when you added your Black Berry® device to the Black Berry® Desktop Software, you can insta...
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User Guide Wi-Fi music sync 2. Find and click a song or playlist that is dimmed. The song or playlist is added to your Wi-Fi Music Sync list as pending and is downloaded to your device when you are wi...
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User Guide Wi-Fi music sync Related topics Connect to a Wi-Fi network on your device, 30 Wi-Fi music sync is not working as expected If you are unable to use Wi-Fi® music sync to download your music o...
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User Guide Wi-Fi music sync Some song details are not appearing on my device Wi-Fi® music sync updates song details on your Black Berry® device about once every hour, so it might take an hour after th...
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User Guide Legal notice Legal notice ©2010 Research In Motion Limited. All rights reserved. Black Berry®, RIM®, Research In Motion®, Sure Type®, Sure Press™ and related trademarks, names, and logos ar...
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User Guide Legal notice COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, A...
Manual Details
| Brand | Blackberry |
|---|---|
| Pages | 37 |
| File Size | 321.81 KB |
| Published | May 16, 2026 |
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Frequently Asked Questions
How do I connect my device to the computer?
You can connect using Bluetooth technology.
What should I do if I need to manage data backup?
Refer to the sections on Backup and restore, which detail backing up or restoring device data.
Is there a way to automatically start tasks after connection?
Yes, check the section 'Start tasks automatically when you connect your device' for instructions.
How do I resolve general software issues?
The manual includes a troubleshooting basics section (Chapter 8) for resolving common issues.