BlackBerry Web Desktop Manager User Guide Version 5.0 Service Pack 3
Summary
This essential guide provides step-by-step instructions for optimizing and maintaining your BlackBerry devices using the Web Desktop Manager. It covers critical setup tasks, including connecting via USB or Bluetooth, configuring complex email settings, performing secure data backups and restores, and managing device passwords. Ideal for administrators and users requiring comprehensive control over enterprise mobile communications and deep device management functionality.
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Black Berry Web Desktop Manager User Guide Version: 5.0 | Service Pack: 3
Page Summary Contents For BlackBerry Web Desktop Manager User Guide Version 5.0 Service Pack 3
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Black Berry Web Desktop Manager User Guide Version: 5.0 | Service Pack: 3
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Published: 2011-03-25 SWDT26573-1047941-0325040105-001
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Contents Basics............................................................................................................................................................................................
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User Guide Basics Basics Log in to the Black Berry Web Desktop Manager To perform this task, your administrator must provide you with a user name, a password, and, if necessary, a domain name. 1. Type...
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User Guide Basics About browser compatibility Windows® Internet Explorer® 7 or later provides the optimal support for Black Berry® Web Desktop Manager features. The following browsers are also compati...
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User Guide Basics Delete all device data and deactivate services If your Black Berry® device has been misplaced or stolen, you can delete your device data and deactivate all services, such as email me...
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User Guide Backup and restore Backup and restore Back up device data 1. Connect your Black Berry® device to your computer. 2. On the Backup and Restore tab, perform one of the following actions: To ba...
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User Guide Backup and restore Troubleshooting: Backup and restore I cannot restore some device data Try the following actions: Verify that the database that you are trying to restore does not appear d...
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User Guide Email settings Email settings Email messages settings Stop forwarding email messages to your device 1. On the Email Settings tab, clear the Redirect incoming email messages to the device ch...
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User Guide Email settings Forward messages from a specific email message folder to your device 1. On the Email Settings tab, click Redirection Folders. 2. Perform one of the following actions: If your...
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User Guide Email settings 2. If you are using a Microsoft® Outlook® email account, perform any of the following actions: In the Published public contact folders section, select the check box beside on...
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User Guide Email settings Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addre...
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User Guide Email settings In the Messaging server display name field, type the user display name for the contact on your organization's messaging server. In the Email address field, type part or all o...
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User Guide Email settings 3. Click an email message filter (.rfi) file. 4. Click Open. Troubleshooting: Email settings I cannot send or receive email messages on my device Try performing the following...
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User Guide Switch devices Switch devices About switching devices You can use the switch device wizard to transfer data and services from your current Black Berry® device to a new Black Berry device. T...
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User Guide Legal notice Legal notice ©2011 Research In Motion Limited. All rights reserved. Black Berry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Resear...
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User Guide Legal notice LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE...
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User Guide Legal notice Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada
Manual Details
| Brand | Blackberry |
|---|---|
| Pages | 18 |
| File Size | 626.95 KB |
| Published | May 16, 2026 |
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Frequently Asked Questions
How must I log in to the BlackBerry Web Desktop Manager?
Your administrator must provide you with a user name, password, and possibly a domain name.
What are the connection methods available for my device?
You can connect your device using either a USB cable or Bluetooth technology.
Can I use third-party products and services with this system?
Yes, but the user is solely responsible for determining necessary licenses and acquiring them before installation or use.
How can I ensure my device data is automatically backed up?
The guide includes specific procedures for scheduling automatic backups of your device data.