Sharp Digital Composite Printer User Guide BP-CP2021X C2021R C2521R(10)
Summary
This comprehensive guide provides essential instructions for successfully operating your multifunction device, covering printing, copying, scanning, and fax functions. It serves as a critical troubleshooting resource, guiding users through common issues like paper jams, understanding indicator signals, and clearing display messages. Designed for owners and operators, this manual helps ensure fast, efficient maintenance of routine operations without needing immediate technical support assistance.
Page 1 Text Content
Troubleshooting
Click the icon of the function you want to know more about.
COMMON / COPY
PRINT / SCAN
INDICATORS AND DISPLAY MESSAGES
PAPER JAM
Page Summary Contents For Sharp Digital Composite Printer User Guide BP-CP2021X C2021R C2521R(10)
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Troubleshooting Click the icon of the function you want to know more about. COMMON / COPY PRINT / SCAN INDICATORS AND DISPLAY MESSAGES PAPER JAM
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Preface ABOUT THIS GUIDE This guide provides information about how to use the machine and what to do when a problem occurs. If you encounter a problem, check this guide before calling a support center...
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CONTENTS ABOUT THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Points...
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TROUBLESHOOTING Points to Keep in Mind Power and connector positions OPERATION PANEL [COPY] key / indicator [ENERGY SAVE] key / indicator [SCAN] key / indicator [FAX] key / indicator Data notification...
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TROUBLESHOOTING Placing the original Is the original placed correctly? ●Automatic Document Feeder If the original has a fold, straighten the fold before placing. (This prevents original misfeeds and i...
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TROUBLESHOOTING Adding paper Is the paper loaded correctly? Fan the paper Fan the paper The paper must not exceed the Bypass tray well before maximum number of sheets and must loading it. not be highe...
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TROUBLESHOOTING Maintenance How to clean the automatic document feeder and document glass In a reversing single pass feeder (RSPF) Paper feed roller How to clean the bypass feed roller Bypass feed rol...
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TROUBLESHOOTING TROUBLESHOOTING This chapter describes troubleshooting and misfeed removal. If you encounter a problem when using the machine, check the following troubleshooting guide before calling ...
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TROUBLESHOOTING MACHINE/COPYING PROBLEMS The following problems are related to the general operation of the machine and copying. Problem Cause and solution The machine is not plugged into a power outl...
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TROUBLESHOOTING Problem Cause and solution The paper is outside of the specified size and weight range. Use copy paper within the specified range. Wrinkles appear in the paper or the Paper curled or d...
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TROUBLESHOOTING Problem Cause and solution The document glass or the underside of the document feeder is dirty. Clean regularly. Maintenance (page 7) Original smudged or blotchy. Use a clean original....
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TROUBLESHOOTING PRINTING AND SCANNING PROBLEMS In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, ...
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TROUBLESHOOTING Problem Cause and solution The paper is loaded so that printing takes place on the back side of the paper. Some paper types have a front and back side. If the paper is loaded so that T...
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TROUBLESHOOTING Problem Cause and solution The document glass or the underside of the document feeder is dirty. Clean regularly. Maintenance (page 7) Original smudged or blotchy. Use a clean original....
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TROUBLESHOOTING Problem Cause and solution Check the Web page to see if a limit has been set for the size of image files sent using Scan to E-mail (the factory default setting is "Unlimited"...
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TROUBLESHOOTING FAX PROBLEMS If you experience a problem with the fax function, first check the following table. Problem Cause and solution Is the machine power switch turned on? Turn the power switch...
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TROUBLESHOOTING el ep Problem Cause and solution Does an error message appear regarding adding paper, replenishing toner, or a misfeed? (This means that printing is not possible.) Restore printing cap...
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TROUBLESHOOTING INDICATORS AND DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. Message Action Maintenance It is time for regu...
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TROUBLESHOOTING Error Solution The memory became full during scanning. Scan less pages, lower the resolution, or change the colour mode so CE-11 that the file size is smaller, and try scanning again.*...
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TROUBLESHOOTING PAPER JAM MISFEED REMOVAL When a misfeed occurs during copying, the message " Clear paper path." " Remove paper." and the location of the misfeed will appear. Check...
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TROUBLESHOOTING Section B Open the document feeder and rotate the release Release roller roller in the direction of the arrow to feed the original out. If you are unable to remove the original, remove...
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TROUBLESHOOTING MISFEED IN THE BYPASS TRAY Remove any paper remaining in the bypass tray. Gently remove the misfed paper from the bypass tray. Grasp the side cover open/close handle, and gently open t...
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TROUBLESHOOTING MISFEED IN THE MACHINE To remove a misfeed from inside the machine, open the side cover, check whether the misfeed occurred in "A", "B", "C" or "D&qu...
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TROUBLESHOOTING Misfeed in the paper feed area A Carefully remove the misfed paper. Turn the roller rotating knob in the direction of the arrow to assist in removing it. Be careful not to tear the mis...
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TROUBLESHOOTING Misfeed in the fusing area B Remove the misfed paper. Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch the fusing unit when removing misfed ...
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TROUBLESHOOTING Misfeed in the transport area C Remove the misfed paper. Grasp and lift the conveyor lever, and remove the misfed paper slowly so that it does not tear. Return the duplex conveyor leve...
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TROUBLESHOOTING When closing the side cover, press on around the handle. If the paper was torn, make sure that no torn pieces remain in the machine. If the message does not clear, check again to make ...
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TROUBLESHOOTING MISFEED IN THE PAPER TRAY 2 - 4 (when 500-sheet paper feed tray, and Stand/2x500 sheet paper drawer is installed) Open the right side cover of the tray. Grasp the handle to open the ri...
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2019E-EN1
Manual Details
| Brand | Sharp |
|---|---|
| Pages | 29 |
| File Size | 5.16 MB |
| Published | May 28, 2026 |
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Frequently Asked Questions
What steps should I take if there is a power issue or continuous problems?
Turn the main power switch off, wait at least 10 seconds, and then turn it back on.
How do I correctly place original documents in the Automatic Document Feeder (ADF)?
Straighten any folds before placement. Align edges, place face up, and ensure all staples are removed from stapled originals.
What precautions should I take when removing misfed paper?
Do not touch or damage the transfer belt/roller; be careful of unfixed toner residue on your hands or clothes.