Netgear WAX620 - Insight Managed WiFi 6 AX3600 Dual Band Multi-Gig Access Point Installation Guide

After starting up and during setup, the AP’s LEDs can light in these colors: 6. Click the + (Add Device) button.

Package contents 1. Connect the access point to a Po E+ switch

NOTE: If you are an Insight Pro user, you can either add a single device or you can add

Power/Cloud Slow blinking amber: The AP is starting, the firmware is being

multiple Insight managed devices by uploading a device list as a CSV file.

Power up the WAX620 access point (AP) by connecting the LAN/Po E+ port to a Po E+ switch that

upgraded, or the AP is trying to get an IP address.

supplies 802.3at (Po E+) power. 7. In the Add New Device pop‑up page, enter the AP’s serial number, and then click Go.

Mounting bracket

Solid green: The AP started up, and functions either as a standalone 8. After Insight verifies that the AP is a valid product, you can optionally change the device

with screw holes for Make sure that the AP has Internet connectivity:

Installation Guide AP or as an Insight‑discovered AP that is not currently connected to name of the AP, and then click Next.

mounting to a solid

• If you connect the AP to a switch, make sure that the switch has Internet connectivity. the Insight cloud.

ceiling or 15/16 in. When the AP is successfully added to the portal, a page displays a confirmation that setup is (23.8 mm) T-bar. Solid blue: The AP functions in Insight mode and is connected to the in progress.

• If you use a power adapter to provide power, use an Ethernet cable to connect the

Insight cloud.

LAN/Po E+ port on the AP to a router or other network device on a network with Internet

Insight Cloud Managed Wi Fi 6 AX3600 Access Point NOTE: If the AP is online but Insight does not detect the AP, the firewall at the physical

connectivity. LAN Solid green: The LAN 1 port detects a speed of 2.5 Gbps.

location where the AP is located might prevent communication with the Insight cloud.

(one of two

Model WAX620 Two screws and In that situation, add port and DNS entries for outbound access to the firewall. For more

speed options) Solid amber: The LAN 1 port detects a speed of less than 2.5 Gbps,

anchors for ceiling Sample connections for a NETGEAR Insight setup information, see https://kb.netgear.com/000062467.

or wall mounting such as 1 Gbps (which is a common speed).

WAX620

The AP automatically updates to the latest Insight firmware and Insight location

Solid green: The radio is operating without clients.

Access Point Model WAX620 configuration. This might take up to 10 minutes, during which time the AP will restart.

Insight cloud

2.4 GHz WLAN

Solid blue: The radio has at least one connected client. The AP is now an Insight managed device that is connected to the Insight cloud‑based

NOTE: You can power up your WAX620 by connecting it to a Po E+ switch. As an option,

5 GHz WLAN management platform. If the Power/Cloud LED was solid green, it now lights solid blue.

2.5 Gbps Po E+ switch

you can purchase a power adapter.

Blinking blue: The radio is processing traffic.

9. Use the Insight Cloud portal or Insight app to configure and manage the AP.

CAUTION: Terms of Use

Router

This device must be professionally installed. It is the installer’s responsibility to follow local

Internet

country regulations including operations within legal frequency channels, output power For more information about the LEDs, see the user manual, which you can download by visiting B. Configure the AP with the NETGEAR Insight app and DFS requirements. Vendor or Reseller or Distributor is not responsible for illegal netgear.com/support/download. wireless operations. Please see Device’s Terms and Conditions for more details. 1. Connect your mobile device to the AP’s setup SSID (Wi Fi network name).

The setup SSID is on the AP label on the bottom of the AP and is shown in the format

2. Configure and manage the AP

NETGEARxxxxxx‑SETUP, where xxxxxx are the last six digits of the AP’s MAC address. The

Overview

Wi Fi clients with Insight Cloud default Wi Fi passphrase is sharedsecret.

WAX620 To configure and manage the AP, use one of the methods described in the following table.

Portal or Insight app access

2. Open the NETGEAR Insight app.

A. Remotely Cloud/remote NETGEAR Insight Cloud Portal If you do not already have a NETGEAR account, you can create an account now.

Sample connections for a standalone setup

mode See A. Configure the AP with the NETGEAR Insight Cloud Portal

WAX620 3. Enter the email address and password for your account and tap LOG IN.

B. Remotely Cloud/remote NETGEAR Insight app

mode See B. Configure the AP with the NETGEAR Insight app 4. Select an existing network location, or, to create a new network location, tap the Next button, and then tap OK.

C. Locally Standalone Web browser

mode See C. Configure the AP as standalone in a web browser The device admin password that you entered for the new network location replaces the existing admin password on all devices that you add to the network location.

2.5 Gbps Po E+ switch

Insight remote management offers additional features and add‑on services that are not available

In most situations, Insight detects the AP automatically, which can take several minutes.

in standalone mode. Your new Insight‑manageable device comes with Insight included. For

more information, visit the following pages: 5. To add the AP to your network location, do one of the following: • If the AP is automatically detected and listed in the Insight Manageable Devices section,

• https://www.netgear.com/business/services/insight/subscription/

tap the AP icon, and then tap the ADD DEVICE button.

• https://kb.netgear.com/000061848/How‑do‑I‑use‑NETGEAR‑s‑one‑year‑of‑Insight‑included‑

Router Internet • If the AP is not automatically detected, or you prefer to use another method to add the

subscription

AP, tap the + icon in the top bar, and do one of the following: Tap the SCAN BARCODE OR QR CODE button, and then scan the AP’s code.

Power/Cloud LED

Wi Fi clients

A. Configure the AP with the NETGEAR Insight Cloud Portal

Tap the Enter Serial Number link, and then manually enter the AP’s serial number.

March 2022 LAN LED

1. Make sure that the AP is connected to the Internet. 6. If prompted, name the AP and tap the Next button.

NETGEAR, Inc. NETGEAR INTERNATIONAL LTD If connected to 2.5 Gbps equipment, the WAX620 LAN/Po E+ port supports Ethernet speeds up

2.4 GHz WLAN LED

350 East Plumeria Drive Floor 1, Building 3, to 2.5 Gbps within your LAN. The preceding figures show a NETGEAR MS510TXUP switch, which

2. On a computer or tablet, visit https://insight.netgear.com/. The AP automatically updates to the latest Insight firmware and Insight location

San Jose, CA 95134, USA University Technology Centre

5 GHz WLAN LED supports speeds of 2.5 Gbps and higher, as well as Po E+. If your Internet connection, modem, configuration. This might take up to 10 minutes, during which time the AP will restart.

Curraheen Road, Cork, 3. Enter the email address and password for your NETGEAR account and click the NETGEAR

T12EF21, Ireland router, and switch support a speed of 2.5 Gbps, the AP’s Internet connection also functions at

Sign In button.

Reset button 2.5 Gbps. Otherwise, the Internet connection functions at 1 Gbps, which is a common speed. The AP is now an Insight‑managed device that is connected to the Insight cloud‑based

© NETGEAR, Inc., NETGEAR and the NETGEAR If you do not already have a NETGEAR account, you can create an account now. management platform. If the Power/Cloud LED was solid green, it now lights solid blue.

Logo are trademarks of NETGEAR, Inc. Any LAN/Po E+ port

non‑NETGEAR trademarks are used for reference NOTE: The AP receives an IP address from a DHCP server (or a router that functions as a 4. Only if you are an Insight Pro user, select the organization to which you want to add the AP.

7. Use the Insight app or Insight Cloud portal to configure and manage the AP.

purposes only. DC power connector DHCP server) in your network. If your network does not include a DHCP server, the AP uses

5. Select the location to which you want to add the AP.

its default IP address: 192.168.0.100.