Page 1
Dell Ultra Sharp U2417HA User’s Guide Model: U2417HA Regulatory model: U2417Ht
Page 2
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed...
Page 3
Contents About Your Monitor . Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4
Troubleshooting . Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Com...
Page 5
About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items m...
Page 6
USB 3.0 upstream cable (enables the USB ports on the monitor) DP cable (DP to m DP) • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Repo...
Page 7
Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
Page 8
Back View Label Description Use VESA mountiong holes (100 mm Wall mount monitor using VESA- x 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100 cover) mm). Regulatory label Lists the...
Page 9
Bottom View Label Description Use AC power connector To connect the monitor power cable. HDMI/MHL connector Connect your computer with HDMI cable or MHL devices with MHL cable (optional). DP connector...
Page 10
Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type In-plane switching (IPS) Viewable image Diagonal 60.47 cm (23.80 inches) Active Area Horizontal 527.04 m...
Page 11
Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (k Hz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VES...
Page 12
MST Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor that can be supported 1920 x 1080/60 Hz 1920 x 1080/60 Hz NOTE: Maximum external monitor resolution support...
Page 13
Arm dimensions Height 441.6 mm (17.39 inches) Width 121.6 mm (4.79 inches) Depth 384.3 mm (15.13 inches) Weight Weight with packaging 8.2 kg (18.08 lb) Weight with arm assembly and 5.9 kg (13.01 lb) c...
Page 14
Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as ...
Page 15
Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) GND ML3(p) ML2(n) GND ML2(p) ML1(u) GND ML1(p) ML0(n) GND ML0(p) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n)...
Page 16
DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) GND ML0(n) ML1(p) GND ML1(n) ML2(p) GND ML2(n) ML3(p) GND ML3(n) CONFIG1 CONFIG2 AUX CH(p) GND AUX CH(n) Hot Plug Detect ...
Page 17
m DP connector Pin number 20-pin side of the connected signal cable GND Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 GND GND ML2 (n) ML0 (p) ML2 (p) ML0 (p) GND GND ML1 (n) AUX (p) ML1 (p) AUX (n) ...
Page 18
HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA ...
Page 19
MHL connector Pin number 19-pin side of the connected signal cable N/C CD_SENSE N/C N/C TMDS_GND N/C MHL+ MHL_Shield MHL- N/C TMDS_GND N/C N/C N/C CD_PULLUP N/C VBUS_CBUS_GND VBUS CBUS 2Shell Shield A...
Page 20
Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with lightning icon) with BC 1.2 compliance de...
Page 21
Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using disp...
Page 22
Setting Up the Monitor Installing the Arm NOTE: The arm riser and arm base are detached when the monitor is shipped from the factory. NOTE: The arm installing instruction is applicable to the arm ship...
Page 23
Slide the arm base assembly completely into the table. Tighten the thumbscrew until the clamp disc is fully in contact with the underside of table. B. Table with partition with gap between Insert the ...
Page 24
Install the 2 screws either on top row or the bottom row of arm base bracket depending on the table thickness. Insert the clamp bracket key holes to the screws and slide down to secure in place. Tight...
Page 25
C. Table with grommet hole Insert the arm base bracket through the grommet hole. Install the 2 screws either on top row or the bottom row of arm base bracket depending on the table thickness. Insert t...
Page 26
Tighten the thumbscrew until the clamp disc is fully in contact with the underside of table. D. Others Some office partition systems have a swing-open panel for cable management. In certain cases, the...
Page 27
The recommended arm base installation steps to overcome this issue: A. Remove the pole from the arm base by removing the center screw. B. Open the panel and insert the arm base bracket through the gap...
Page 28
Installing the Arm Riser Insert the arm riser fully into the pole of the arm base which has been installed to the table. Fully tighten the set screw using the Allen key to prevent the arm riser accide...
Page 29
Organizing Your Cables 1. Remove the arm cover which is attached with magnets to the arm riser. 2. Slide the cable bracket upwards to unlock. 3. Flip the cable bracket up until it holds still in posit...
Page 30
Using the Tilt, Swivel, Pivot, Vertical and Horizontal Extension NOTE: This is applicable to the arm shipped with this monitor. For other mounting solutions please refer to their respective set up ins...
Page 31
Swivel and Horizontal Extension With arm attached to the monitor, you can swivel the monitor and pan the arm to a optimum monitor viewing distance or just simply to compact the monitor to have a clear...
Page 32
Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If yo...
Page 33
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect th...
Page 34
Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NO...
Page 35
Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready. NOTE: To use the MHL function, use only MHL-certified cable and source devices that support MHL output. NOTE: Some MHL sour...
Page 36
Removing the Monitor Arm CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. NOTE: The arm installing instruction is applicable to the arm shipped with the...
Page 37
Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monito...
Page 38
Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics o...
Page 39
The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose ...
Page 40
Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD me...