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Alienware m17 R4 Service Manual Regulatory Model: P45E Regulatory Type: P45E002 August 2021 Rev. A02
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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
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Contents Chapter 1: Working inside your computer..............................................................................................6 Safety instructions........................................
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Removing the right I/O-board.................................................................................................................................... Installing the right I/O-board............
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Handling swollen Lithium-ion batteries............................................................................................................................ System-diagnostic lights................
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Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each pro...
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3. Disconnect your computer and all attached devices from their electrical outlets. 4. Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer....
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best method for doing this test. If you do not have your own wrist strap tester, check with your regional office to find out if they have one. To perform the test, plug the wrist-strap's bonding-wire ...
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Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may req...
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Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image Battery Palm-rest assembly M2x3 Left I/O-board System board M2x4.5 connector Left I/O-board Left I/O-board Palm-res...
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1. Base cover 2. Battery 3. Solid-state drive thermal shield 4. Solid-state drive
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5. Touchpad 6. I/O-board cable 7. Solid-state drive support bracket 8. Right I/O-board 9. System board 10. Keyboard-controller board 11. Speakers 12. Palm rest 13. Display assembly 14. Left I/O-board ...
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Steps 1. Remove the two screws (M2.5x9) that secure the base cover to the palm-rest assembly. 2. Loosen the six captive screws. 3. Using a plastic scribe, pry the base cover from the gap around the sc...
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Steps 1. Connect the battery cable to the system board, if applicable. 2. Slide the notches on the top of the base cover under the rear I/O-cover and snap the base cover into place on the palm-rest as...
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NOTE: Depending on the configuration ordered, your computer may support either 2230 solid-state drive or 2280 solid-state drive in M.2 slot one. The following image indicates the location of the 2280 ...
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Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 card slot on the system board. NO...
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Steps 1. Remove the screw (M2x3) that secures the solid-state drive thermal shield to the M.2 2230 mounting bracket. NOTE: A thermal shield is only present if the capacity of the solid-state drive is ...
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NOTE: Depending on the configuration ordered, your computer may support either 2230 solid-state drive or 2280 solid-state drive in M.2 slot one. NOTE: A thermal shield is required for optimal heat dis...
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Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Solid state drive—M.2 slot two Removing the 2280 solid-state drive from the M.2 slot two Prerequisi...
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Installing the 2280 solid-state drive from the M.2 slot two Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task ...
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Removing the 2230 solid-state drive from the M.2 slot two Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: This procedure a...
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2. Remove the solid-state drive thermal shield from the M.2 2230 solid-state drive. 3. Lift and remove the M.2 2230 solid-state drive from the M.2 card slot on the system board. 4. Remove the screw (M...
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Steps 1. Place and align the M.2 2230 mounting bracket on the palm-rest assembly. 2. Replace the screw (M2x3) that secures the M.2 2230 mounting bracket to the palm-rest assembly. 3. Align the notch o...
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Solid state drive—M.2 slot three Removing the 2230 solid-state drive from the M.2 slot three Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. Abo...
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NOTE: A thermal shield is required for optimal heat dissipation if the capacity of the solid-state drive is 512 GB or higher. If a higher configuration solid-state drive is installed after you purchas...
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Do not expose the battery to high temperatures, or disassemble battery packs and cells. Do not apply pressure to the surface of the battery. Do not bend the battery. Do not use tools of any kind to pr...
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Steps 1. Disconnect the battery cable from the system board, if applicable. 2. Remove the four screws (M2x4) that secure the battery to the palm-rest assembly. 3. Remove the three screws (M2x3) that s...
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Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the...
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Steps 1. Using the alignment posts, place the left speaker on the palm-rest assembly. NOTE: Ensure that the alignment posts on the palm-rest and keyboard assembly are threaded through the rubber gromm...
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About this task The following image indicates the location of the keyboard-controller board and provides a visual representation of the removal procedure. Steps 1. Open the latch, and disconnect the k...
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Steps 1. Using the alignment pins, place the keyboard-controller board into place on the palm-rest assembly. 2. Align the screw holes on the keyboard-controller board with the screw holes on the palm-...
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Steps 1. Open the latch, and disconnect the keyboard-controller board-cable from keyboard-controller board. 2. Open the latch, and disconnect the keyboard-controller board-cable from system board. 3. ...
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About this task The following image indicates the location of the touchpad and provides a visual representation of the installation procedure. Steps 1. Place the touchpad into the slot on the palm-res...
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Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Rear-I/O cover Removing the rear I/O-cover Prerequisites 1. Follow the proc...
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Steps 1. Peel and remove the Mylar that covers the system board. 2. Disconnect and peel the Tron-light cable from the system board. CAUTION: To prevent damaging your computer, ensure that the Tron-lig...
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Steps 1. Adhere the Mylar into place onto the system board. 2. Push the rear I/O-cover into the palm-rest assembly snapping it into place. NOTE: To avoid damaging your computer, ensure that the Tron l...