HP E22 G4 FHD Monitor Maintenance and Service Guide
Summary
This essential service manual provides comprehensive technical support for your professional monitor display. It guides users through detailed component replacement procedures, from the power board to internal components, ensuring safe and accurate repairs. Inside, you will find critical information on general operation, advanced features, troubleshooting common video issues (like blank screens or connectivity problems), and accessing an illustrated parts catalog. This guide is primarily intended for trained service technicians and knowledgeable users requiring expert-level maintenance and repair support.
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Maintenance and Service Guide E22 G4 model
SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
Page Summary Contents For HP E22 G4 FHD Monitor Maintenance and Service Guide
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Maintenance and Service Guide E22 G4 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
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Product notice © Copyright 2021 HP Development Company, L.P. Only trained service personnel familiar with this product should service it. Before performing any AMD is a trademark of Advanced Micro mai...
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Table of Contents 1. Getting started ......................................................................................................................................................................
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1. Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this documen...
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● If you must replace a capacitor, insert new parts carefully to avoid a short circuit caused by the near pin. ● Do not get the board wet. Water and moisture can cause a short circuit that causes malf...
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product before returning it to the customer.
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2. Monitor features This chapter provides an overview of the monitor’s features. Features Depending on the model, your monitor might include the following features: 54.6 cm (21.5 in) diagonal viewable...
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Front components To identify the components on the front of the monitor, use this illustration and table. Press the power button on the bottom of the monitor to turn it on.
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Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-1: Rear components and their descriptions Component Function 1 Security cable slot Conne...
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Locating the serial number and product number Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of th...
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3. Illustrated parts catalog To identify the monitor major components, use this illustration and table. item part name q'ty 1 HP LOGO 1 2 DECO 1 3 LENS POWER 1 4 PANEL 1 5 MYLAR 1 6 POWER BOARD 1 7 SC...
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14 RELEASE BUTTON 1 15 KEY BOARD 1 16 KEY BUTTON 1 17 REAR COVER 1 18 HP LOGO 1 19 SPEAKER COVER 1 20 STAND 1 21 BASE 1 S1 SCREW M3 X6 5 S2 SCREW M4 X6 1 S3 SCREW M3 X4 11 S4 SCREW Q3 X4 3 S5 SCREW M4...
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D-SUB CN503 DK WM12594-ND HDMI CN502 DK SAM14939TR-ND SAM14939CT-ND SAM14939DKR-ND (HDMR-19-02-S-SM-TR) DP CN501 DK WM19271TR-ND WM19271CT-ND WM19271DKR-ND (0472720001) NOTE: Rear cover and chassis ne...
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4. Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble...
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Remove the Rear cover: Step Figure Description Remove the hinge assy by Remove the press the HINGE ASS'Y hook on the rear cover . Remove the Remove the rear rear cover cover screws by the screwdriver....
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disconnect the connectors Disconnect the connecters Remove the mylar Tear out all tapes and disconnect the connectors by hand
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Remove the power board Remove the screws by the screwdriver Remove the Remove the main screws by the board screwdriver Remove the hex screws by the hex screwdriver Remove the Remove the USB screws by ...
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Remove the screws by the Remove the middle screwdriver frame PANEL Power board The power board part number is PLPCJB391GQA3 . Before removing the power board, follow these steps: ▲ Prepare the monitor...
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Connector repair This procedure includes HDMI, Display Port , USB and VGA connectors. The connectors are on the main board (board part number CBPCNA6H0FD). The connectors identifiers are as follows: C...
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• Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor me...
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USB 3.0 TYPE A CN103 Repair the audio connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once...
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1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3)Lift the CN502 connector from the PCB. 4) Place...
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3) Lift the CN501 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. Function test Table 4-1: Function test Test ite...
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or move the mouse to exit Sleep mode. Video card is incompatible. Open the OSD menu and select the Input Control menu. Set Auto-Switch Input to Off and manually select the input Image appears Brightne...
Manual Details
| Brand | HP |
|---|---|
| Pages | 25 |
| File Size | 1.62 MB |
| Published | June 01, 2026 |
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Frequently Asked Questions
My screen is blank, what should I check first?
First, connect the power cord. Also, ensure the video cable is properly connected.
The monitor stays off even after pressing the power button. What should I try?
Press and hold the power button for 10 seconds to disable the Power button lockout feature.
How do I fix an issue with different video signals (like Auto-Switch Input)?
Open the OSD menu, select Input Control, set Auto-Switch Input to Off, and manually select the input.
What should I do if my displayed image is too dim or too bright?
Open the OSD menu and adjust the Brightness scale as needed by selecting Brightness.