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Dell Docking Station WD19TBS Administrator’s Guide Regulatory Model: K20A Regulatory Type: K20A001 February 2021 Rev. A00
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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
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Contents Chapter 1: Introduction................................................................................................................. Chapter 2: Dell docking station firmware update..........
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Introduction This guide is for IT professionals and engineers, to get more information about the following technical topics: Step-by-step stand-alone DFU (Dock Firmware Update) and driver update utili...
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Dell docking station firmware update About this task NOTE: Dell Docking stations are supported with select Dell systems. See the Dell Commercial Docking Compatibility Guide for the list of supported s...
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d. Update and Exit buttons appear in the bottom-right corner. Click the Update button. e. Wait for all the component firmware update to complete. A progress bar is displayed in the bottom. Dell dockin...
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f. Update status is displayed above the payload information. 2. Linux operating system: This firmware update has both the update tool and binary assembled in a single package. If you already have fwup...
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a. WD19TBS firmware update will be distributed with the latest Enterprise Chrome book operating system release. b. WD19TBS firmware version checking: chrome://system output in browser. Command-Line op...
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Service Component version information Error handling Error handling conditions About this task Table 3. Error handling conditions Error Condition Symptom/Scenario Message CLI options Power Check If th...
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Automatic dock reboot after firmware update About this task Dock automatically reboots when one or more of the components are updated. NOTE: Dock reboots as part of the EC update or the tool sends a r...
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Using Dell Command Update Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver) are required to be installed before using the docking station for full functionality. Dell recommend...
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Dock Asset Management Topics: How to inventory Dell Dock, Dell Performance Dock, and Dell Thunderbolt Dock using Dell Command Monitor locally How to inventory Dell Dock, Dell Performance Dock, and Del...
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4. Key dock properties mapping with cim properties: Table 5. Key dock Dock data Dell command | Monitor mapping Dock service tag DCIM_Chassis::Tag Dock FW package version DCIM_Chassis::Version Dock mod...
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Steps 1. Edit OMCI_SMS_DEF.mof file using text editor. 2. Search for "DCIM Chassis and Docking." 3. At the end, make an entry for [SMS_Report (TRUE)] string Version. As shown in below screen...
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Getting help Topics: Contacting Dell Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill...