Dell Docking Station WD19 User Guide
Summary
Dell Docking Station WD19 user guide covering package contents, hardware requirements, port identification, quick setup procedures, external monitor configuration with display bandwidth management, and USB Type-C docking functionality. Targeted at business professionals and enterprise users connecting Dell laptops to desktop peripherals and multi-monitor setups.
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Dell Docking Station WD19 User Guide
Regulatory Model: K20A Regulatory Type: K20A001 July 2020 Rev. A02
Page Summary Contents For Dell Docking Station WD19 User Guide
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Dell Docking Station WD19 User Guide Regulatory Model: K20A Regulatory Type: K20A001 July 2020 Rev. A02
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Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
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Contents Chapter 1: Introduction................................................................................................................... Chapter 2: Package contents ...........................
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Introduction The Dell Docking Station WD19 is a device that links all your electronic devices to your computer using a USB Type-C cable interface. Connecting the computer to the docking station allows...
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Package contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something i...
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Table 1. Package contents (continued) Contents Specifications Safety, Environmental, and Regulatory Information Package contents
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Hardware requirements Before using the docking station, ensure that your system has a Display Port over USB Type-C designed to support the docking station. NOTE: Dell Docking stations are supported wi...
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Identifying Parts and Features Figure 1. Top view 1. Sleep/Wake up/Power button NOTE: The dock button is designed to replicate your system's power button. If you connect the Dell Docking Station WD19 ...
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Figure 2. Front view 1. USB 3.1 Gen1/Gen2 Type-C port 2. USB 3.1 Gen1 port with Power Share 3. Audio headset port Figure 3. Left view 1. Wedge-shaped lock slot Identifying Parts and Features
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2. Kensington lock slot Figure 4. Back view 1. Line-out port 2. Display Port 1.4 (2) 3. HDMI2.0 port 4. USB 3.1 Gen1/Gen2 Type-C port with Display Port 1.4 5. USB 3.1 Gen1 port (2) 6. Network connecto...
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Figure 5. Bottom view 1. Service tag label Identifying Parts and Features
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Important Information Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver and Realtek USB Audio Driver) are required to be installed before using the docking station for full func...
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Quick Setup of Hardware Steps 1. Update your system's BIOS, graphics and drivers from www.dell.com/support/drivers. Quick Setup of Hardware
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2. Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Docking Station WD19. Figure 6. Connecting the AC Adapter 3. Connect the USB Type-...
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Figure 7. Connecting the USB Type-C connector 4. Connect multiple displays to the docking station, as needed. Figure 8. Connecting the multiple displays Quick Setup of Hardware
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Setup of External Monitors Topics: Updating the graphics drivers for your computer Configuring your Monitors Display bandwidth Display Resolution Table Updating the graphics drivers for your computer ...
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3. Under the Multiplay displays section, select Extend these displays. Display bandwidth External monitors require a certain amount of bandwidth to work properly. Monitors with higher resolution requi...
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Table 3. WD19 (continued) Display Port Available Bandwidth Single Display Dual Display Triple Display (maximum (maximum (maximum resolution) resolution) resolution) DP1.4 + MFDP DP1.4 + DP1.4 + MFDP T...
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Removing the USB Type-C cable module Prerequisites The Dell Docking Station WD19 is shipped with the USB Type-C cable attached. To remove/change the cable module, follow these steps: Steps 1. Turn ove...
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2. Remove the two M2.5 x 5 screws [1], and turn over the docking station [2]. Removing the USB Type-C cable module
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3. Gently pull the cable module away from the docking station. Removing the USB Type-C cable module
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4. Lift and remove the USB Type-C cable module from its connector inside the docking station. Removing the USB Type-C cable module
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Technical specifications Topics: LED Status Indicators Docking specifications Input/Output (I/O) Connectors Dell Express Charge and Express Charge boost overview LED Status Indicators Power Adapter LE...
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Table 8. Docking Specifications (continued) Features Specifications Display Port++ 1.4 x2 Audio Ports Front Headset connector x1 Rear Line out x1 Network Port Gigabit Ethernet (RJ-45) x1 Support Wake ...
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Table 10. I/O connectors Ports Connectors Video Ports Display Port++ 1.4 x2 USB 3.1 Gen1/Gen2 with Display Port 1.4 or HDMI2.0 x1 Input/Output Ports USB 3.1 Gen1 x 2 USB 3.1 Gen1 with Power Share x 1 ...
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Dell docking station firmware update Standalone Dock Firmware Update utility NOTE: Information that is provided is for Windows users running the executable tool. For other operating systems or further...
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4. The update status is displayed above the payload information. Table 12. Command-Line Options Command lines Function /? or /h Usage. /s Silent. /f Force update. /forceit Skip power check. /l=<fil...
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Dock asset management locally and remotely through DCM (Dell Command | Monitor) and SCCM (System Center Configuration Manager). Dell docking station firmware update
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Frequently asked questions 1. The fan is not working after connecting with the system. The fan is triggered by temperature. The dock fan will not rotate until the dock is hot enough to trigger a therm...
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Troubleshooting the Dell Docking Station Topics: Symptoms and solutions Symptoms and solutions Table 14. Symptoms and solutions Symptoms Suggested solutions 1. No video on the monitors that are attach...
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Table 14. Symptoms and solutions (continued) Symptoms Suggested solutions Then, power on the docking station by connecting power adapter to the dock before connecting the Type-C cable to your system. ...
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Table 14. Symptoms and solutions (continued) Symptoms Suggested solutions First power off the docking station by disconnecting the Type- C cable and then removing the power adapter from the dock. Then...
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Table 14. Symptoms and solutions (continued) Symptoms Suggested solutions 18. With Ubuntu 18.04, WIFI will be turned off when the docking Please uncheck the option Control WLAN radio in BIOS. station ...
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Getting help Topics: Contacting Dell Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill...
Manual Details
| Brand | Dell |
|---|---|
| Pages | 34 |
| File Size | 6.42 MB |
| Published | June 25, 2026 |
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Frequently Asked Questions
How do I troubleshoot a disconnected cable LED?
Reconnect the docking cable from the system, wait for 15 seconds, and then dock again.
What causes WIFI to turn off on Ubuntu?
The Control WLAN radio option in BIOS or Power Management settings needs to be unchecked.
How do I fix no external display issues?
Reconnect the docking connector or undock and reboot the system if the above steps do not work.
What are the prerequisites for using the WD19?
Update your computer's BIOS, graphic drivers, and the docking station drivers to the latest versions.