Page 1
TD2421/TD2420-2-CN Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product ...
Page 2
Thank you for choosing View Sonic As a world leading provider of visual solutions, View Sonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity...
Page 3
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant m...
Page 4
Declaration of Ro HS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain...
Page 5
Important Safety Instructions 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings. 4. Follow all instructions. 5. Do not ...
Page 6
Contents Compliance Information FCC Compliance Statement ...................................................................................i Industry Canada Statement ...................................
Page 7
Copyright Information Copyright © View Sonic® Corporation, 2020. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are...
Page 8
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on View Sonic’s website to regist...
Page 9
Getting Started Congratulations on your purchase of a View Sonic® LCD display. Important! Save the original box and all packing material for future shipping needs. NOTE: The word “Windows” in this use...
Page 10
Quick Installation 1. Connect video cable • Make sure both the LCD display and computer are turned OFF. • Remove rear panel covers if necessary. • Connect the video cable from the LCD display to the c...
Page 11
Control of the Touch Function 1. Before using the touch function, make sure the USB cable is connected and the Windows operating system is started. 2. When the touch function is active, make sure ther...
Page 12
Wall Mounting (Optional) NOTE: For use only with UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact View Sonic® or your local dealer. Refer to the instructi...
Page 13
Using the LCD Display Setting the Timing Mode Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution ...
Page 14
Adjusting the Screen Image Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen. Standby Power On/Off Power light Blue = ON Orange = Power Savi...
Page 15
Main Menu Controls Adjust the menu items by using the up ▲ and down ▼ buttons. NOTE: Check the Main Menu items on your LCD OSD and refer to Main Menu Explanation below. Main Menu Explanation NOTE: The...
Page 16
Information displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the View Sonic® website URL. See your graphics car...
Page 17
Other Information Specifications LCD Type TFT (Thin Film Transistor), Active Matrix 1920 x 1080 LCD, 0.2715 mm x 0.2715 mm pixel pitch Display Size Metric: 59.79 cm Imperial: 24” (23.54” viewable) Col...
Page 18
Cleaning the LCD Display • MAKE SURE THE LCD DISPLAY IS TURNED OFF. • NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE. To clean the screen: 1. Wipe the screen with a clean, soft, lint-...
Page 19
Troubleshooting No power • Make sure power button (or switch) is ON. • Make sure A/C power cord is securely connected to the LCD display. • Plug another electrical device (like a radio) into the power...
Page 20
Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/ Region Website Country/Region Website A...
Page 21
Limited Warranty View Sonic® LCD Display What the warranty covers: View Sonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. I...
Page 22
Exclusion of damages: View Sonic's liability is limited to the cost of repair or replacement of the product. View Sonic shall not be liable for: 1. Damage to other property caused by any defects in th...
Page 23
Mexico Limited Warranty View Sonic® LCD Display What the warranty covers: View Sonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty pe...
Page 24
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corp...