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PHILIPS SOPHO IPC 100 User's Manual

Summary

This SOPHO IPC 100 advanced IP-PBX communication system user guide explains system architecture, multiline telephone operation, and feature codes. Covers handsfree calling, conference calling, call transfer, and programmable function key configuration for efficient business telephony management.

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Page 1 Text Content

The Advanced IP-PBX Communication Solution

System and Display phone User Guide

Page Summary Contents For PHILIPS SOPHO IPC 100 User's Manual

Page 1 The Advanced IP-PBX Communication Solution System and Display phone User Guide
Page 2 Before using Your Telephone… Thank you for purchasing the SOPHO IPC 100 system. The telephone described in this manual should only be connected to a SOPHO IPC 100 system by means of the installation c...
Page 3 For Your Convenience Programming a Function Key Programmable Function Keys can be assigned as Appearance Keys (e.g. Trunks) or General Keys (e.g. DSS/One-Touch). Press the Function Key to activate the...
Page 4 For Your Convenience Programming Abbreviated Dialling Bins (Common/Personal Abbv.) Bin No. Telephone Number CALL (Group Abbv.) HOLD Name (12 characters) HOLD SPK Common/Personal Abbreviated Dialling B...
Page 5 Placing Calls Placing an Outside Call <Quick Access> Trunk Key Telephone Number Listen for Dial Tone before dialling a Telephone Number. You can have function keys for Trunks or Trunk Groups. As...
Page 6 Placing Calls Quickly Using Abbreviated Dialling <Outside Calls> Common/Personal CALL Abbv. Bin No. DC Common /Personal Abbv. Group Abbv. Bin No. Group Abbv. Group Abbv. Key (SC.851+28) Common/P...
Page 7 If your call doesn’t go through… Setting Camp On / Callback / Trunk Queuing <Camp On> Wait without hanging up (Hear Busy Tone, Camp On Key No Answer, or Wait for the <Callback> Trunk Unava...
Page 8 If your call doesn’t go through… Checking & Answering a Message Waiting Indication You can check who left a message waiting indication for you, and then answer. CHECK VOL (On-Hook) (Check Name) Ap...
Page 9 Answering Calls Answering an Outside Call Ringing Non-Ringing Trunk Key Extension Extension (Flashing) (Ringing) SPK SPK Confirm status of the MIC Key if you want to answer Handsfree [MIC On = Light O...
Page 10 Hold / Transferring Calls Placing a Call on Hold / Retrieving a Held Call Trunk Key Hold Retrieve HOLD (Flashing) (Talking) (Flashing) When an Intercom call is placed on hold, the call is held as “Exc...
Page 11 For more convenient use… Do Not Disturb (DND) DND/CONF DND : Trunk Incoming Call (On-Hook) 2 DND : Intercom Incoming Call DND : Trunk & Intercom Incoming Call DND : Transferred (CFW) Call DND : Ca...
Page 12 Hard of hearing Options Volume Controls You can increase the volume of the ringing by pressing the VOL. button while your phone is ringing or when the phone is idle by pressing SPK and dialling 829. ...
Page 13 Product disposal information For countries in the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should never b...

Manual Details

Brand Philips
Pages 13
File Size 331.79 KB
Published June 17, 2026
6 views

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Frequently Asked Questions

What must I use when initially connecting the telephone?

The telephone should only be connected to a SOPHO IPC 100 system using the installation cables that came with the equipment.

How do I erase an existing Programmable Function Key (General Key Code)?

You can erase them by entering Service Code 00.

What is the requirement when programming an outside telephone number for a DSS key?

The Trunk Access Code (normally 9) must be added to the start of the number stored.

How does Automatic Handsfree assist with placing calls?

Automatic Handsfree allows you to press the CALL Key without having to lift the handset.

Where should I take disposed electronic products in the European Union?

They must be taken to a designated facility for proper treatment, recovery, and recycling.