Dell Server Update Utility Version 7.1 User's Guide
Summary
Manage your Dell server lifecycle with the OpenManage Server Update Utility (SUU). This essential guide provides IT professionals with complete instructions for updating firmware, drivers, and BIOS across complex enterprise hardware, including NICs and RAID controllers. The manual covers system prerequisites, GUI operation in depth, and comprehensive troubleshooting steps to resolve common failure messages—from file lock issues to platform security errors. Streamline maintenance, ensure peak server performance, and maintain reliable operations on your Dell infrastructure.
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Dell Open Manage Server Update Utility Version 7.1 User's Guide
Page Summary Contents For Dell Server Update Utility Version 7.1 User's Guide
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Dell Open Manage Server Update Utility Version 7.1 User's Guide
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of ...
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Contents Notes, Cautions, and Warnings...................................................................................................2 1 About Dell Open Manage Server Update Utility..................
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Setting Up a Proxy............................................................................................................................................20 Downloading .cab files....................
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Why do I get a message saying, "Inventory operation exceeded specified time-out" when I try to run a Dell Update Package at the same time as SUU?................................................
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About Dell Open Manage Server Update Utility Dell Open Manage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the D...
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What's New In This Release DUP Support for PCIe-SSD firmware and driver. NOTE: Firmware update for PCIe-SSD device is supported on RHLE5_x64, SLES10_x64 and windows operating systems. NOTE: DUPs for D...
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Supported Operating Systems All versions of Windows Server 2008 SUSE Linux Enterprise Server versions 10 and 11 Red Hat Enterprise Linux versions 5.8, and 6.2 VMware ESX versions 4.1 U2 Microsoft Hype...
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About GUI Mode The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: View a Comparison Report that displays the system compone...
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Fixing the Hardware Prerequisite Failure When you launch Dell Open Manage Server Update Utility (SUU) in the GUI mode and the prerequisites check for the hardware component fails, you must install the...
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Criticality Levels The Criticality column in the Comparison Report denotes the importance of applying the update. For more information on the criticality levels and their corresponding status, see the...
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Upgrading System Components SUU compares the components installed on the system with the component versions available in the repository. If the system components are older than the repository version,...
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SUU disables Enable Downgrade and Upgrade changes to Update. All the components that can be updated are selected in the Comparison Report. 2. Click the Update button. The Confirm Update dialog box wit...
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About CLI Mode The Command Line Interface (CLI) allows you to run commands to perform comparisons and updates. To run SUU from the CLI mode, you must be in the Dell Server Updates DVD root directory. ...
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CLI Command Syntax Command Description — iprog | — inventoryprogress Shows the progress (in percentage) of the comparison between the components in the system and the components in the repository.
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Integrating Server Update Utility With Other Components This section describes the possibilities of integrating Server Update Utility with other components. Integrating Server Update Utility With Dell...
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8. Run the compliance check to view the Comparison Report. The Comparison Report displays the currently installed components against the available components for update for each managed system on the ...
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NOTE: You can customize the view of the package information by operating system, device name, component name, and software type. Using the Software Updates Feature To use the software updates feature,...
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Selecting a catalog source using SUU 1. Launch Open Manage Essentials. 2. Click Manage → System Update → Select a Catalog Source System Update Select a Catalog Source. 3. Click Use file System source ...
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To export a Dell recommended or a custom bundle as a functional SUU: 1. Open a repository from My Repositories or import a repository from Application. 2. Click the Bundles tab. 3. Select the bundle(s...
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Known Issues and Frequently Asked Questions This section describe some known issues and frequently asked questions for Dell Open Manage Server Update Utility (SUU). Known Issues The following are some...
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4. Right-click and select Elevate without prompt. DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually inst...
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Running SUU With the Progress Option When running SUU with the -p (progress) option, the SUU current instance log location is reported rather than the SUU update log location. Updating Multiple Device...
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Updating the H661 Firmware If the CERC ATA RAID controllers are configured with the H661 firmware, SUU cannot update the firmware to the latest version. To update the firmware, use the -force option t...
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When using the SUU GUI to perform an update, a message is displayed asking me to see the User's Guide for information on possible causes of why a server object is not displayed in the tree. To perform...
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I cannot update BIOS versions using SUU. For systems with a TCG 1.2 compliant Trusted Platform Module (TPM) chip, BIOS updates using SUU and DUPs fail if all of the following are true: The Microsoft W...
Manual Details
| Brand | Server |
|---|---|
| Pages | 30 |
| File Size | 569.76 KB |
| Published | June 01, 2026 |
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Frequently Asked Questions
How do I check if OpenManage Server Update Utility (SUU) is running?
On Windows, check the Applications tab in Task Manager. On Linux, use 'ps -eaf | grep suu' in a terminal.
What should I do if SUU encounters an abrupt shutdown?
If no other instance of SUU is running, delete lock files: on Windows, delete suu.lck from <%systemdrive%>:dellsuu; on Linux, run 'rm -f /var/log/dell/suu/suu.lck'.
Why might updating BIOS fail after using SUU?
If your system has a TCG 1.2 compliant TPM chip, ensure BitLocker Drive Encryption is disabled and the TPM feature isn't set to ON with Pre-boot Measurement.
What should I do if Server Administrator services don't run after an update?
Restart the system and then attempt to start Server Administrator again.