Dell Server Update Utility Version 6.5 User' s Guide
Summary
Manage your Dell PowerEdge servers with the OpenManage Server Update Utility (SUU). This comprehensive technical guide is essential for system administrators requiring detailed instructions on managing server firmware and components. The manual provides step-by-step procedures, both via GUI and CLI modes, covering everything from prerequisite checks to upgrading BIOS and peripheral devices. Learn how to troubleshoot known issues, integrate SUU with Dell OpenManage IT Assistant, and successfully maintain your hardware across diverse Windows and Linux environments.
Page 1 Text Content
A5_bk0.book Page 1 Friday, February 25, 2011 2:47 PM
Dell Open Manage Server Update Utility Version 6.5
User’s Guide
Page Summary Contents For Dell Server Update Utility Version 6.5 User' s Guide
Page 1
A5_bk0.book Page 1 Friday, February 25, 2011 2:47 PM Dell Open Manage Server Update Utility Version 6.5 User’s Guide
Page 2
A5_bk0.book Page 2 Friday, February 25, 2011 2:47 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates poten...
Page 3
A5_bk0.book Page 3 Friday, February 25, 2011 2:47 PM Contents About Dell Open Manage Server Update Utility Key Features and Functionalities . What’s New in This Release. Supported Operating Systems Ot...
Page 4
A5_bk0.book Page 4 Friday, February 25, 2011 2:47 PM Downgrading System Components Updating System Components Updating Failures Running SUU from a Network Location About CLI Mode List of CLI Commands ...
Page 5
A5_bk0.book Page 5 Friday, February 25, 2011 2:47 PM Linux Systems Require the libstdc++-libc6.2-2.so.5 and libstdc++-libc6.2-2.so.3 Library Running Linux Updates Running SUU With the Progress Option ...
Page 6
A5_bk0.book Page 6 Friday, February 25, 2011 2:47 PM Contents
Page 7
A5_bk0.book Page 7 Friday, February 25, 2011 2:47 PM About Dell Open Manage Server Update Utility Dell Open Manage Server Update Utility (SUU) is a DVD-based application for identifying and applying u...
Page 8
A5_bk0.book Page 8 Friday, February 25, 2011 2:47 PM Table 1-1. Features and Functionalities Feature Description Fixing Prerequisite Allows you to fix the hardware or software prerequisite Failures fa...
Page 9
A5_bk0.book Page 9 Friday, February 25, 2011 2:47 PM Supported Operating Systems All versions of Windows Server 2003 and 2008. SUSE Linux Enterprise Server versions 10 and 11 Red Hat Enterprise Linux ...
Page 10
A5_bk0.book Page 10 Friday, February 25, 2011 2:47 PM About Dell Open Manage SUU
Page 11
A5_bk0.book Page 11 Friday, February 25, 2011 2:47 PM About GUI Mode The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: Vie...
Page 12
A5_bk0.book Page 12 Friday, February 25, 2011 2:47 PM Prerequisites Failure Messages The failure messages displayed due to failed components and their respective fixes are as shown below. Software Pre...
Page 13
A5_bk0.book Page 13 Friday, February 25, 2011 2:47 PM Fixing the Software Prerequisite Failure When you launch Dell Open Manage Server Update Utility (SUU) in the GUI mode and the prerequisites check ...
Page 14
A5_bk0.book Page 14 Friday, February 25, 2011 2:47 PM In the Drivers and Downloads page, perform one of the following steps: Under the Choose a Model section, click Select Model and proceed to step 5....
Page 15
A5_bk0.book Page 15 Friday, February 25, 2011 2:47 PM Comparison Report SUU compares the component versions installed on your system with the component versions available in the repository and display...
Page 16
A5_bk0.book Page 16 Friday, February 25, 2011 2:47 PM Comparison Report Features You can view, sort or export the Comparison Report. Table 2-2. Comparison Report Features Tasks Action Viewing Report T...
Page 17
A5_bk0.book Page 17 Friday, February 25, 2011 2:47 PM Upgrading System Components SUU compares the components installed on your system with the component versions available in the repository. If the s...
Page 18
A5_bk0.book Page 18 Friday, February 25, 2011 2:47 PM Downgrading System Components SUU compares the components installed on your system with the component versions available in the repository. If the...
Page 19
A5_bk0.book Page 19 Friday, February 25, 2011 2:47 PM Updating System Components SUU compares the components installed on your system with the component versions available in the repository. If some s...
Page 20
A5_bk0.book Page 20 Friday, February 25, 2011 2:47 PM Running SUU from a Network Location To run SUU from a network location and update components on multiple systems: Access the system on the network...
Page 21
A5_bk0.book Page 19 Friday, February 25, 2011 2:47 PM About CLI Mode The Command Line Interface (CLI) allows you to run commands to perform comparisons and updates using commands. To run SUU from the ...
Page 22
A5_bk0.book Page 20 Friday, February 25, 2011 2:47 PM Table 3-1. CLI Commands List (continued) CLI Command Syntax Command Description -e | -upgradeonly Upgrades all components whose repository version...
Page 23
A5_bk0.book Page 21 Friday, February 25, 2011 2:47 PM Integrating Server Update Utility With Other Components Integrating Server Update Utility With Dell Management Console Dell Management Console is ...
Page 24
A5_bk0.book Page 22 Friday, February 25, 2011 2:47 PM Click Download Inventory Catalog and download the .cab files that contain the inventory collector tool from the Solution Sam website. Click Soluti...
Page 25
A5_bk0.book Page 23 Friday, February 25, 2011 2:47 PM Downloading .cab files To download .cab files: Select the Web URL option. Specify the following default locations in the Windows and Linux fields:...
Page 26
A5_bk0.book Page 24 Friday, February 25, 2011 2:47 PM Integrating Server Update Utility With Dell Open Manage IT Assistant Dell Open Manage IT Assistant (ITA) provides a central point of access to mon...
Page 27
A5_bk0.book Page 25 Friday, February 25, 2011 2:47 PM Logging in to IT Assistant Double-click the IT Assistant icon on your system's desktop. NOTE: If Single Sign-On is configured, the Log in dialog b...
Page 28
A5_bk0.book Page 26 Friday, February 25, 2011 2:47 PM Integrating SUU With Other Components
Page 29
A5_bk0.book Page 27 Friday, February 25, 2011 2:47 PM Known Issues and Frequently Asked Questions Known Issues The following are some known issues with Dell Open Manage Server Update Utility (SUU). Ti...
Page 30
A5_bk0.book Page 28 Friday, February 25, 2011 2:47 PM Inventory Failure on Microsoft Windows Small Business Server 2008 Operating System If you login to a system running on Microsoft Windows Small Bus...
Page 31
A5_bk0.book Page 29 Friday, February 25, 2011 2:47 PM Dell_PV_Utils_NASDUP.exe Fails to Initialize During the Invcol Execution If you use Microsoft Windows Server 2003 operating system, you require .N...
Page 32
A5_bk0.book Page 30 Friday, February 25, 2011 2:47 PM If one of these conditions occur, a /var/lock/.spsetup file is created rather than deleted, causing SUU to report a successful update and prompt t...
Page 33
A5_bk0.book Page 31 Friday, February 25, 2011 2:47 PM Ensure that you have sufficient space in the var or tmp folder and restart SUU to start the system inventory. Running SUU From a Network Location ...
Page 34
A5_bk0.book Page 32 Friday, February 25, 2011 2:47 PM For example, when a USB DVD-ROM or USB disk is attached to the SUSE Linux Enterprise Server operating system, it may by default, mount to a direct...
Page 35
A5_bk0.book Page 33 Friday, February 25, 2011 2:47 PM When using the SUU GUI to perform an update, a message is displayed asking me to see the User's Guide for information on possible causes of why a ...
Page 36
A5_bk0.book Page 34 Friday, February 25, 2011 2:47 PM If no other instance of SUU is running, then SUU may have encountered an abrupt shutdown for some reason. This results in the creation of lock fil...
Page 37
A5_bk0.book Page 35 Friday, February 25, 2011 2:47 PM For details about the failure, see the log files at <%systemdrive%>:\dell\suu (on Microsoft Windows) and /var/log/dell/suu (on Linux systems...
Page 38
A5_bk0.book Page 36 Friday, February 25, 2011 2:47 PM Known Issues and FAQs
Manual Details
| Brand | Server |
|---|---|
| Pages | 38 |
| File Size | 2.67 MB |
| Published | June 01, 2026 |
62 views
Enter the captcha to get the download link:
Frequently Asked Questions
Why do BIOS updates fail if I have TPM 1.2 and BitLocker enabled?
You must first disable Microsoft Windows BitLocker Drive Encryption feature, perform the update, restart, and then re-enable BitLocker.
What environment requirements should I maintain when running SUU on Linux systems?
Linux systems require the libstdc++-libc6.2-2.so.5 and libstdc++-libc6.2-2.so.3 library.
How do I fix the 'not enough space' error shown by SUU?
Ensure that the specified log directory (`<%systemdrive%>:dellsuu` or `/var/log/dell/suu`) has at least 10MB of free space.