WD Western Digital Microsoft Word - APAC English - Current .docx User Guide
Summary
This comprehensive warranty manual provides essential details regarding the protection of your genuine SanDisk products against material defects during the specified Warranty Period. It outlines coverage for standard use, defines exclusions (such as certain continuous recording or misuse), and guides you through the claims process. Designed for end-users who purchase authentic SanDisk goods, this document ensures clarity on replacement options, repair procedures, claim requirements, and your rights as a consumer.
Page 1 Text Content
San Disk Manufacturer’s Consumer Products Warranty Effective Date: May 4, 2016 San Disk provides this warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to San Disk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by San Disk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: San Disk High Endurance Video Monitoring micro SD Cards located here.
This warranty covers only original San Disk products. San Disk will not provide support for parallel imported goods, except to the extent required by law.
To make a warranty claim please contact San Disk at the telephone number in the table or support@San Disk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see www.sandisk.com and select "support". This warranty is conditional upon the return of the Product. San Disk is not responsible for any Product lost or damaged during shipping.
San Disk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to San Disk, or the value as determined by regional requirements, if San Disk is unable to repair or replace the Product. See below for regional requirements. In the case of replacements, San Disk may replace the Product with one that was previously used, repaired, and tested to meet San Disk specifications. San Disk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes San Disk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. San Disk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. National and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: San Disk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled at your option to a replacement or refund for a major failure. You may also be entitled to compensation for any other reasonably foreseeable loss or damage. You are also entitled at San Disk’s option to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Page Summary Contents For WD Western Digital Microsoft Word - APAC English - Current .docx User Guide
Manual Details
| Brand | Microsoft |
|---|---|
| Pages | 1 |
| File Size | 102.41 KB |
| Published | June 02, 2026 |
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Frequently Asked Questions
What types of use are excluded from this warranty?
Exclusions include normal wear and tear, video monitoring/surveillance devices, IP/network cameras, in-car recording, display loop video, continuous data logging (servers), or excessive uses.
How do I make a warranty claim using the manual instructions?
Contact SanDisk with proof of purchase and provide product name, type, and number. You must obtain an RMA number first.
What is SanDisk's liability limit if damage occurs?
SanDisk's total liability will not exceed the price originally paid for the Product, plus necessary claim costs.
Can a damaged or non-working product be repaired or replaced?
Yes. SanDisk may either repair/replace it with an equal/greater capacity item or refund its current market value.