Page 1
Dell Systems Management Overview Guide June 2022 Rev. A00
Page 2
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
Page 3
Contents Chapter 1: Dell Systems Management ...........................................................................................5 Dell Systems Management Offerings.................................
Page 4
Open Manage Integration with Service Now...........................................................................................................21 BMC Software.........................................
Page 5
Dell Systems Management Dell delivers management solutions that help IT Administrators effectively deploy, update, monitor, and manage IT assets. Open Manage solutions and tools enable you to quickly ...
Page 6
These tasks are performed within a single console that unifies management of tower, rack, and modular platforms. Open Manage Enterprise helps in standardizing and supporting IT management policies and...
Page 7
Git Hub Scripting Libraries Integration with third-party consoles Dell Open Manage Integration for Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM) Dell Windows Server Age...
Page 8
For Dell Platform Specific Bootable ISO (PSBI) page, see https://www.dell.com/support/kbdoc/000178586 For Chassis Management Controller (CMC) page, see https://www.dell.com/support/home/en-us//product...
Page 9
Systems Management Product Overview This section provides an overview for the Dell Systems Management suite of products. Topics: Chassis and Server Managers Dell Consoles Automation Enablers Integrati...
Page 10
Single sign-on (SSO) to access i DRAC GUI from Host OS Administrator's desktop (Windows and Linux). IPv6 communication between i SM to i DRAC over OS-BMC Passthru (Windows and Linux). For more informa...
Page 11
multiple server nodes and the on-board RAID controller. It can hold up to four server nodes, up to 48 TB of integrated, shared storage, and network switching. The Power Edge VRTX offers the ability to...
Page 12
Table 1. Open Manage Enterprise feature and benefits (continued) Feature Description Benefits Discovery and Inventory Discovery and inventory data center hardware up to Provides data-center visibility...
Page 13
Table 1. Open Manage Enterprise feature and benefits (continued) Feature Description Benefits Custom Template Edit Edit the deployment template attributes by using: Provides ability to control templat...
Page 14
Performance anomaly detection, so you immediately see unusual performance and can quickly troubleshoot to limit impact to your applications. Hardware alerts Server alerts via OME, so you can see all s...
Page 15
Dell Update Manager Plugin Dell Update Manager Plugin (UMP) brings Dell Repository Manager functionality to Open Manage Enterprise v3.5. UMP streamlines the custom repository creation, baseline creati...
Page 16
Discover any server issues by signing up for proactive notifications from Open Manage Enterprise. View the server information about a large screen and get the equivalent of a large LCD display on the ...
Page 17
Dell System Update v1.7 or higher allows performing update to remote systems using either in-band through Windows and Linux or out-of-band through i DRAC9. NOTE: DSU v1.4 and higher has been enhanced ...
Page 18
Dell Remote Access Controller Administration CLI The Remote Access Controller Administration (RACADM) command-line utility provides a scriptable interface to perform inventory, configuration, update, ...
Page 19
BMC Software Dell Open Manage Integration for Microsoft System Center (OMIMSSC) for System Center Operations Manager(SCOM) Dell Open Manage Integration for Microsoft System (OMIMSSC) for System Center...
Page 20
Dell Open Manage Integration for Microsoft System Center for System Center Virtual Machine Manager Dell Open Manage Integration for Microsoft System Center (OMIMSSC) for System Center Virtual Machine ...
Page 21
Dell Server PRO System Center Management Pack for Microsoft System Center Virtual Machine Manager Dell server PRO Management Pack integrates Power Edge server knowledge on temperature, memory, and pow...
Page 22
Services Plugin for viewing and tracking the support cases that are raised with Dell Support right from within the Service Now platform. With this integration, operation and service management teams c...
Page 23
i DRAC Dell Modular Infrastructure Dell Storage Arrays Dell Networking devices Hyper-Converged Infrastructure (HCI) With this Plugin, you have comprehensive hardware-level visibility and health monito...
Page 24
SUU can be downloaded from a supported platforms Drivers and Download page on https://www.dell.com/support or a custom SUU can be created using Dell Repository Manager (DRM). For more information, see...
Page 25
Legacy — Dell Hardware Management Tools Topics: Open Manage Server Administrator Baseboard Management Controller Management Utilities Dell Remote Access Configuration Tool Open Manage Deployment Toolk...
Page 26
Open Manage Deployment Toolkit NOTE: This tool is deprecated. The Open Manage Deployment Toolkit includes a set of utilities for configuring and deploying Power Edge systems. It is designed for custom...
Page 27
Accessing support content from the Dell support site Access supporting content related to an array of systems management tools using direct links, going to the Dell support site, or using a search eng...
Page 28
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several on...