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Dell OptiPlex 9020 Statement of Volatility

Summary

This is the Statement of Volatility for the Dell OptiPlex 9020 desktop computer. It details volatile and non-volatile memory components on the motherboard, including embedded flash memory, system BIOS, TPM module, DDR3 memory, SPD EEPROM, and RTC CMOS battery-backed memory. For each component, it specifies volatility type and remedial action to clear data. Intended for security professionals and IT administrators who need to understand data retention for secure disposal of systems.

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Statement of Volatility – Dell Opti Plex 9020 CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

The Dell Opti Plex 9020 contains both “volatile” and “non-volatile” (NV) components. Volatile components lose their data immediately upon removal of power from the component. Non-volatile components continue to retain their data even after the power has been removed from the component. The following volatile and NV components are present on the Dell Opti Plex 9020 motherboard:

Remedial Action

Reference User Accessible

Description Volatility Description (action necessary to

Designator for external data

lose data)

Embedded UO1 96K bytes non-volatile No N/A Flash memory.

memory in 2K bytes non-volatile memory

embedded for keyboard controller. controller SMSC5555 System SPI_1, SPI_3 Non-volatile memory, 64M bits No N/A BIOS (8MB), 32Mbits (4MB) System

BIOS and Video BIOS for basic boot operation, PSA (on board diagnostics.)

TPM UF2 4K bytes non-volatile memory No N/A

located in the TPM module.

System Connectors : Volatile memory in OFF state Yes Power off system. Memory – DIMM1, DIMM2, (see state definitions later in DDR3 DIMM DIMM3, DIMM4 text) memory One to four modules will be

populated. System memory size will depend on DIMM modules and will be between 1GB to 8GB.

System On memory Non-volatile EEPROM No N/A memory DIMM(s) – one, memory. 2K bits (256 bytes). SPD two, three, or One Device present on each

EEPROM four present DIMM. Stores memory manufacturer data and timing information for correct operation of system memory.

Page Summary Contents For Dell OptiPlex 9020 Statement of Volatility

Page 1 Statement of Volatility – Dell Opti Plex 9020 CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. The Dell Opti Plex 9020 contains ...
Page 2 Remedial Action Reference User Accessible Description Volatility Description (action necessary to Designator for external data lose data) RTC CMOS BATTERY Volatile battery back-backed No Removing the ...
Page 3 The following table shows all the states supported by Dell Opti Plex 9020 Model Number S0 S1 S3 S4 S5 Dell Opti Plex X X X X © 2013 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, Opti P...

Manual Details

Brand Dell
Pages 3
File Size 23.06 KB
Published June 26, 2026
5 views

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Frequently Asked Questions

What components lose data immediately upon power removal?

Volatile components like system memory (DIMMs), RTC CMOS battery, and the Video UMA use this data after power loss.

How long can I retain my system time and configuration?

The coin-cell CMOS battery stores CMOS information so the date and time are retained even when the main power is off.

What should I do before powering down to prevent data loss in volatile memory?

If using a voluntary mode, ensure you enter S3-S5 state or follow specific shutdown procedures mentioned for that component's volatility.

Can the Dell OptiPlex 9020 retain system context if it enters 'hibernate' mode (S4)?

Yes. In S4 (suspend to disk), the OS writes the system context to a non-volatile storage file, allowing for restoration.