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Dell iDRAC Service Module 2.5 Installation Guide

Summary

Installation guide for Dell iDRAC Service Module version 2.5 (November 2020), documenting monitoring features including operating system information reporting, Lifecycle Controller log replication into the host OS, SupportAssist Collection integration, and Windows Management Instrumentation (WMI) providers for programmatic server management. Covers NVMe PCIe SSD device preparation for removal and in-band management capabilities that bridge iDRAC out-of-band control with host operating system vis

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i DRAC Service Module 2.5 Installation Guide

November 2020 Rev. A00

Page Summary Contents For Dell iDRAC Service Module 2.5 Installation Guide

Page 1 i DRAC Service Module 2.5 Installation Guide November 2020 Rev. A00
Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of d...
Page 3 Contents Chapter 1: Introduction................................................................................................................. New in this release......................................
Page 4 Chapter 5: Installing the i DRAC Service Module on VMware ESXi................................................ Using the v Sphere CLI......................................................................
Page 5 Introduction This guide provides information and step-by-step instructions on how to install i DRAC Service Module on the supported operating systems. The Integrated Dell Remote Access Controller(i DR...
Page 6 Operating system information Server Administrator currently shares operating system information and host name with i DRAC. The i DRAC Service Module provides similar information such as host OS name, ...
Page 7 NOTE: This feature is available by default when you install i DRAC Service Module 2.0 or later versions on systems running supported Microsoft or Linux operating systems. You cannot disable the featur...
Page 8 Enable WSMAN Remotely Currently with the WMI information feature, you can connect to the host Microsoft Windows WMI namespace to monitor the system hardware. The WMI interface on the host is enabled b...
Page 9 Table 2. Supported features — operating systems matrix (continued) Remote i DRAC 13th generation Yes Yes Yes Yes hard reset 12th generation i DRAC access via and 13th Yes Yes No Yes Host OS generation...
Page 10 Accessing support content from the Dell EMC support site Access supporting content related to an array of systems management tools using direct links, going to the Dell EMC support site, or using a se...
Page 11 Preinstallation setup Ensure that you assess the following before installing the i DRAC Service Module: Dell’s 12th generation of Power Edge or later servers. For the list of supported platforms, see ...
Page 12 VMware ESXi 5.5 U3 VMware ESXi 6.0 U2 Citrix Xen Server 7.0 Cent OS 6.5* Cent OS 6.7* Cent OS 7* Cent OS 7.1* Cent OS 7.3* * — i DRAC Service Module can be installed on any of the listed Cent OS versi...
Page 13 Installing the i DRAC Service Module on Microsoft Windows operating systems The i DRAC Service Module installer installs all the features on the supported operating system and enables all the features...
Page 14 NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window. c. Select the authentication mode...
Page 15 Installing i DRAC Service Module on Nano operating system Starting i DRAC Service Module 2.4, you can install the service module software on nano operating system. Nano operating system supports only ...
Page 16 NOTE: You may have to restart the system in the following scenarios: If you switch between Typical (Windows Logs/System) and Custom options. If you switch from one custom folder to another folder. The...
Page 17 NOTE: You can view the i DRAC Service Module logs in the Application group of the Windows Logs folder in the Windows Event Viewer. Installing the i DRAC Service Module on Microsoft Windows operating s...
Page 18 Installing i DRAC Service Module on supported Linux operating system The complete i DRAC Service Module is packaged in a single Red Hat Package Manager (rpm). The package, accompanied by a shell scrip...
Page 19 Table 6. Linux install dependency (continued) find findutils Shell Script commands bash ifconfig net-tools ping Iputils chkconfig Red Hat Enterprise Linux chkconfig SUSE Linux Enterprise Server aaa_ba...
Page 20 Silent installation You can install the i DRAC Service Module silently in the background without a user console. This can be achieved by using setup.sh with parameters. The parameters that can be pass...
Page 21 Installing the i DRAC Service Module on VMware ESXi VMware ESXi is factory-installed on some systems. For a list of these systems, see the latest Systems Software Support Matrix at dell.com/support/ho...
Page 22 Using the VMware v Sphere Management Assistant The v Sphere Management Assistant (v MA) allows administrators and developers to run scripts and agents to manage ESXi systems. For more information on v...
Page 23 Using the Power CLI To install the i DRAC Service Module using Power CLI: 1. Install the supported Power CLI of ESXi on the supported Microsoft Windows operating system. 2. Copy the ISM-Dell-Web-2.5.0...
Page 24 Installing the i DRAC Service Module on Citrix Xen Server The i DRAC Service Module is installed on Citrix Xen Server using the Supplemental Pack. The Supplemental Pack for Citrix Xen Server can be in...
Page 25 NOTE: If you have more than one Supplemental Pack (either the Linux Supplemental Pack from Citrix or other third- party applications) you can install them in any order, although it is recommended that...
Page 26 Configuring the i DRAC Service Module You can configure the i DRAC Service Module using the: i DRAC web interface RACADM CLI command WSMAN command Topics: Configuring The i DRAC Service Module From i ...
Page 27 NOTE: The name of the feature or the attribute listed starting from an # symbol cannot be modified. To use the i DRAC Service Module from RACADM, see the objects in the Service Module group in the RAC...
Page 28 Frequently asked questions This section lists some frequently asked questions about the i DRAC Service Module. Do I need to uninstall Open Manage Server Administrator before installing or running the ...
Page 29 Consult the User Guide for additional information about the supported servers. What should I do now? Before installing the i DRAC Service Module, ensure that the server or the system on which the i DR...
Page 30 I used the remote i DRAC hard reset feature to reset the i DRAC. However, the IPMI drives is unresponsive and I am not able to troubleshoot. If you try to use the remote i DRAC hard reset feature on V...
Page 31 What are the Linux-dependent packages or executables I should install while completing the Linux installation? To see the list of Linux-dependent packages, see Linux dependencies. I created a custom f...
Page 32 as racadm racresetcfg. How do I troubleshoot the issue? Ensure that the OS to i DRAC passthru channel is enabled. By default, it is disabled in factory mode. To enable the OS to IDRAC passthru channel...
Page 33 Linux installer packages The installer packages for the supported Linux OS are provided here: Table 10. Linux installer packages Supported Linux Operating System Installer Packages Red Hat Enterprise ...

Manual Details

Brand Dell
Pages 33
File Size 395.43 KB
Published June 17, 2026
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Frequently Asked Questions

Can I access iDRAC via the host OS if it fails?

If you cannot access the iDRAC page through the host OS, ensure the iDRAC network is configured for authentication as an LDAP user. You can also try logging in as a local or guest user.

What must be done after an iDRAC factory reset operation to regain host OS access?

If you lose access after a `racadm racresetcfg`, ensure the OS to iDRAC passthru channel is enabled by running: `racadm set idrac.os-bmc.adminstate 1`.

What operating systems are supported for iDRAC Service Module installation?

The manual lists specific packages for Red Hat Enterprise Linux (RHEL 6 and RHEL 7) and SUSE Linux Enterprise Server (SLES 11 and SLES 12). It also notes that any package from the list can be used on CentOS.