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Brother QL-710W 720NW Label Printer User Guide

Summary

Effortlessly design and print professional labels with this comprehensive manual for the Brother QL label printer. This guide provides users with detailed instructions covering everything from initial setup and connectivity (USB, RS-232C) to advanced operational procedures using iPrint&Label and QL Utility. Learn how to professionally install/uninstall software drivers on Windows and Mac platforms, troubleshoot common issues, and maximize your printing potential. Essential for anyone seeking technical proficiency with their label printer.

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User's Guide

QL-710W/720NW

Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference. Not all models are available in all countries.

US ENG

www.brother.com

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Page Summary Contents For Brother QL-710W 720NW Label Printer User Guide

Page 1 User's Guide QL-710W/720NW Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference. Not all models are available in all co...
Page 2 Contents Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Using Interface Cable ••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Uninstalling Software and Pr...
Page 3 Using Interface Cable RS-232C cable and Network cable are not standard accessories. Prepare the appropriate cable for your interface. USB cable Use the enclosed interface cable. RS-232C cable (QL-720N...
Page 4 Important For USB interface, the included USB interface cable should be used to ensure compliance with the limits for EMC (Electromagnetic compatibility). For serial and network interfaces, a shielded...
Page 5 nstalling the Software Uninstalling Software and Printer Driver This section describes how to uninstall the software and printer driver. In the following steps, you will see XX-XXXX. Read "XX-XXX...
Page 6 For Windows® XP From [Control Panel], go to [Printers and Other Hardware], open [Printers and Faxes] window. For Windows Server® 2003 From [Control Panel], open [Printers and Faxes] window. For Window...
Page 7 For Windows® XP/Windows Server® 2003 Go to step 7. For Windows Vista®/Windows® 7/Windows Server® 2008 Choose [Remove driver and driver package], and then click [OK]. Close the [Print Server Properties...
Page 8 Variety of the Labels Here are the sample labels that you can create with Brother QL-710W/720NW. There is a variety of labels to choose from. Go to Page 22 for more information. Choose the type of lab...
Page 9 General Procedures This section describes the general procedure for creating labels. Connect to the PC/Mac Create the label data. Enter text directly using P-touch Editor, or copy text from a Microsof...
Page 10 Status Lamp Definition of Status Lamp Status lamp on the Brother QL printer indicates the current operating condition. Lamp Condition Not lit Power is OFF. Green lamp is lit Power is ON. Green lamp is...
Page 11 Mass Storage (QL-720NW only) Description The mass storage feature allows you to execute commands by sending data from a computer or other device to the printer via USB. Files that have been copied to ...
Page 12 When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area are deleted. This feature supports ".bin" and ".blf" files. Do not use other...
Page 13 i Print&Label The Brother™ i Print&Label application allows you to print directly to your Brother QL label printer from your Apple i Phone, i Pad, and i Pod touch or Android™ smartphone. The B...
Page 14 QL Utility Overview The QL Utility is a computer program that allows you to change the printer's default settings. Normally when using a computer program to print a document, print settings are specif...
Page 15 Starting the QL Utility (Macintosh) Connect the printer to be configured to the Mac. Click [Macintosh HD] - [Applications] - [Brother] - [Utilities] - [Brother QL-7xx Utility]. The main window is disp...
Page 16 Printer Information Output Settings Determines which information is printed when printing the printer's settings. Available settings: (QL-710W) [All], [Usage Log], [Printer Settings] (QL-720NW) [All],...
Page 17 Reference Maintenance Maintenance of the machine can be performed as required. However, some environments require that maintenance be performed more frequently (e.g. in dusty conditions). Print head m...
Page 18 Reference Troubleshooting If the problems occur while using this machine, the following may help you to solve the problems. Potential types of problems Problem Solution Is the cable loose? Check that ...
Page 19 Problem Solution Set the label vertical to the print head as shown below. Label exit slot Recommended print direction Print head Some types of scanner are not able to read the bar code. Try using anot...
Page 20 Problem Solution Is the printer set for sequential printing? If so, set print mode to buffered printing. Windows® XP: Open printer properties from [Control Panel] - [Printers and Faxes] and click [Pri...
Page 21 Reference Main Specifications Product specifications Items QL-710W QL-720NW Display Wi-Fi lamp (green), Status lamp (green, orange, red) Printing Direct thermal printing via thermal head method Max. 5...
Page 22 Operating environment Items QL-710W QL-720NW Windows® XP/Windows Vista®/Windows® 7 Windows®*1 Windows Server® 2003/2008/2008R2 (Pre-installed device) Macintosh Mac OS X 10.5.8 - 10.7 RS-232C*3, USB Fu...
Page 23 Accessories (For USA Only) Brother recommends the use of genuine Brother accessories with the Brother QL printer. The use of other products may effect the print quality or may damage the Brother QL pr...

Manual Details

Brand Brother
Pages 23
File Size 1.18 MB
Published May 17, 2026
132 views

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Frequently Asked Questions

What cables are required for connecting this machine?

The USB cable must be enclosed, while RS-232C or Network cables require appropriate, purchased professional connections.

Is the process for uninstalling the printer driver different across Windows versions?

Yes; for Windows 7/Vista, you go to [Programs] and open [Programs and Features] in Control Panel. For XP/Server 2003, you use [Printers and Other Hardware].

What are the minimum disk space requirements for a Mac running OS X 10.7?

The Macintosh requires more than 200 MB of Disk space to install the software.

How should I connect this device for optimal Electromagnetic compatibility (EMC)?

For serial and network interfaces, use a shielded interface cable; the enclosed USB cable must be used for USB connection.